HR & Operations Advisor

Varistha Limited; Cheltenham; On-site; GBP 45,000 - 60,000; Full time

Job summary

Varistha Limited, based in Cheltenham, is seeking an HR & Operations Advisor to enhance our personnel functions and support growth. This dynamic role involves managing the HR lifecycle for both UK and India teams while coordinating operations to deliver our software effectively.

The ideal candidate will have solid HR experience, knowledge of UK employment law, and strong organizational abilities. Responsibilities include recruitment, performance management, and compliance. Seize the opportunity to contribute to our growing team!

Qualifications

• Proven experience in an HR or Operational role, ideally within a tech or SaaS environment.
• Strong understanding of UK employment law and compliance.
• Exceptional communication skills, with experience managing cross-cultural or remote teams.
• Highly organized with the ability to manage 'A to Z' operational tasks for a growing business.
• A proactive, 'consultant' mindset—able to identify gaps and build systems from scratch.

Responsibilities

• Manage all UK employment contracts and HR policy updates.
• Implement structured performance review cycles.
• Act as the primary point of contact for conflict resolution.
• Oversee the hiring process for new technical and commercial roles.
• Coordinate workflows between UK and India teams.

Skills

HR expertise

UK employment law knowledge

Cross-cultural communication

Organizational skills

Operational management

Job description

About Varistha

Varistha is a dynamic software house with a 15-year heritage of technical innovation. Following the rapid success of our flagship SaaS platform, ClubSports365, which now supports over 200 UK sports clubs, we are expanding our UK-based operations. We are looking for a versatile HR & Operations Advisor to professionalize our personnel functions and support our next phase of growth.

The Role

This is a dual-impact role. You will be responsible for the end-to-end HR lifecycle for our UK and offshore India teams while providing critical operational support to ensure the seamless delivery of our sports management software.

Key Responsibilities

• Compliance & Documentation: Manage all UK employment contracts, Right to Work (RTW) documentation, and HR policy updates in line with 2026 UK labor standards.
• Performance Management: Implement structured performance review cycles for both the UK team and our offshore India development team (6 personnel).
• Employee Relations: Act as the primary point of contact for conflict resolution, grievance procedures, and employee well-being.
• Recruitment: Oversee the hiring process for new technical and commercial roles, from drafting job descriptions to managing candidate summaries and recruitment analytics.

2. International Operational Coordination

• UK-India Bridge: Coordinate workflows and communication between the UK leadership and the India-based technical team (Developers, Designers, and PMs) to ensure project timelines are met.
• Process Optimisation: Develop and refine internal operational procedures to improve efficiency between regional offices.

3. ClubSports365 Growth Support

• Client Onboarding Support: Assist the commercial team in operational tasks related to onboarding new sports clubs to the platform.
• Operational Scaling: Support the CEO in managing the administrative logistics behind our partnerships with national sports bodies.
• Resource Planning: Analyze team capacity to ensure we have the necessary human resources to meet our target of 1,000+ clubs.

Requirements

• Proven experience in an HR or Operational role, ideally within a tech or SaaS environment.
• Strong understanding of UK employment law and compliance.
• Exceptional communication skills, with experience managing cross-cultural or remote teams.
• Highly organized with the ability to manage "A to Z" operational tasks for a growing business.
• A proactive, "consultant" mindset—able to identify gaps and build systems from scratch.