HR Manager (People & Leader Advisory · 6-Month Fixed-Term Contract)

Thomson Reuters; Greater London; Vor Ort; GBP 60.000 - 90.000; Vollzeit

Zusammenfassung

Thomson Reuters is seeking an HR Manager to provide advisory support to defined UK & Ireland units. You will act as a trusted advisor, handling moderately complex to complex people matters and escalation for managers and employees.

You will partner with HRBPs, HR Operations, and Legal to deliver consistent, timely HR solutions, while monitoring case trends and driving improvements in processes and data-driven insights.

Qualifikationen

• Deep knowledge of UK & Ireland employment law and HR practices.
• Experience advising managers and employees on complex people matters.
• CIPD qualification or equivalent professional HR accreditation.
• Experience using HR case management systems and HR dashboards.
• Strong stakeholder management and analytical capabilities.

Aufgaben

• Provide HR advisory and consultation support to defined UK & Ireland units.
• Act as trusted advisor and Tier 2 escalation point for people matters.
• Partner with HRBP, HR Operations, and Legal to deliver consistent HR solutions.
• Monitor case trends, SLA performance, and feedback to drive improvements.
• Support Talent processes, employee surveys, and pay reviews as needed.

Kenntnisse

HR advisory

Employee relations

Stakeholder management

Coaching

Analytical skills

Ausbildung

CIPD qualification

Tools

HR case management systems

Jobbeschreibung

• As HR Manager at Thomson Reuters, provide HR advisory and consultation support to defined business units across the UK and Ireland. Act as a trusted advisor and escalation point, supporting managers and employees with moderately complex to complex people matters, including employee relations, performance management, organisational change, cyclical HR processes, and manager enablement
• Partner closely with HR Business Partners, HR Operations, Centres of Expertise, Governance and Compliance, Legal, Reward, Payroll, Benefits, Talent, and other specialist teams to deliver consistent, timely, and high-quality HR solutions
• Act as a trusted advisor and Tier 2 HR escalation point for employees, managers, and leaders across a defined UK and Ireland client group
• Use HR case management technology as a core Tier 2 delivery channel, ensuring accurate documentation, timely case resolution, appropriate escalation, and consistent service delivery
• Monitor case trends, SLA performance, recurring issues, and manager and employee feedback to identify risks and opportunities for improvement
• Give practical HR advice and coaching to managers, employees, and HRBPs on everyday and complex matters, performance concerns, documentation, and people decisions
• Assess facts, identify risks, and recommend practical solutions that balance business needs, employee experience, compliance, and company values, leading with empathy in every interaction
• Support assigned business units, countries, or segments through core HR cycles such as performance management, and help with talent management, employee surveys, bonus cycles, and pay reviews as needed
• Work with HRBPs and business leaders to identify workforce themes, risks, and trends, and prepare reports and analysis to support workforce planning
• Manage employee relations activity. Conduct or support investigations and grievance management that are fair, confidential, and compliant, and advise managers on disciplinary action, conflict resolution, and performance improvement
• Keep accurate case records in EthicsPoint and the Global ER Tracker, and escalation recurring themes or risks when needed
• Guide managers on performance, talent, and compensation processes in partnership with Compensation and other specialist teams. Ensure these processes are completed on time and applied fairly and consistently
• Support reorganisations, reductions in force, and other workforce changes. Work with Legal, Payroll, Benefits, Talent Acquisition, and others to comply with local labour laws, collective bargaining agreements, union requirements, and works council obligations
• Contribute to HR projects and process improvements, such as M&A support, HR transformation, and adopting new technology
• Work collaboratively with team members in an HR pod model, share insights in calibration discussions, and help maintain the pod playbook
• Leverage data, analytics, AI-enabled tools, and automation to improve HR advisory effectiveness, streamline work, and enhance decision-making

Demonstrable experience providing advice and support to managers and employees on topics such as performance management and employee relations casesExcellent knowledge of UK and Ireland employment law, HR practices, and employee relations processesFamiliarity with employee representative processes, collective consultation, or unionised environments is desirable where relevantExperience using HR case management systems, HR tools, reporting, dashboards, and data to support decision-making and service improvementExperience identifying process improvements, redesigning workflows, improving knowledge content, and supporting the adoption of technology, automation, or AI-enabled solutionsDemonstrable HR generalist experience, ideally in a large, complex, or global organisationCIPD qualification or equivalent professional HR accreditationExperience providing HR advisory support or working within a regional HR, shared services, centre of expertise, or similar HR service delivery modelAbility to balance business priorities, employee experience, risk, and compliance in decision-makingStrong stakeholder management, communication, coaching, analytical, organisational, presentation, and business writing skillsExperience supporting cyclical HR processes such as performance management, compensation, talent reviews, engagement, benefits, and workforce planningExperience handling moderately complex to complex employee matters, including investigations, grievances, disciplinary processes, performance concerns, absence management, terminations, and organisational change