HR Manager

GXO Logistics, Inc.; Stretford; On-site; GBP 36,000 - 44,000; Full time

Job summary

GXO Logistics, Inc. is seeking a confident HR Manager to lead on-site HR matters at Manchester sites, supporting two additional sites. You will coach managers, handle ER cases, and oversee payroll processes while ensuring compliance with GXO policies and statutory requirements.

The role requires CIPD Level 5 qualification, union experience, and strong stakeholder communication. The position offers a Monday–Friday schedule with flexibility in a logistics setting and a competitive benefits package.

Qualifications

• CIPD Level 5 qualified with ER case management experience.
• Experience in union environments and payroll processes.
• Strong communication across all levels and stakeholders.
• Detail-oriented with ability to manage multiple deadlines and priorities.
• Experience in transport and logistics preferred.
• Knowledge of current employment law and best practices.

Responsibilities

• Lead on all HR related matters for site.
• Coach and develop managers on HR processes and policies, supporting ER cases, absence and performance management.
• Accurately manage HR KPIs on site (absence, headcount, etc.).
• Lead and develop onsite people agenda.
• Implement efficient HR processes and Continuous Improvement initiatives within HR.
• Provide advice and guidance to colleagues on site.
• Manage union relations and ER caseload; advise on HR matters.
• Coach and train managers and supervisors on HR matters and policies.

Skills

CIPD Level 5

ER case management

Stakeholder communication

Attention to detail

Logistics industry knowledge

Education

CIPD Level 5 qualification

Job description

Are you a confident manager who can lead a team to success? Are you an HR professional who has experience driving change in the workplace? Do you thrive in an environment where you can influence colleagues to achieve their individual and team goals?

Here at GXO, we are currently recruiting for a HR Manager to join our Mars Snacking team in Manchester and providing support to 2 further sites.

As a HR Lead you will be responsible for advising on ER cases, ensuring all policies & procedures are adhered to, coaching and supporting Managers in all aspects of people management, together with overseeing payroll processes on site, alongside ensuring the HR data is managed and processed in line with GXO and statutory requirements. The role is also responsible for the on-site management of the HR KPI’s.

This is a full time, permanent, predominately working Monday to Friday, 08:00 till 16:00, however, we do ask for flexibility, this is logistics after all!

Pay, benefits and more:

We’re looking to offer a salary of up to £40,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day as a HR Manager:

• Lead on all HR related matters for site
• Coach and develop people managers on all aspects of HR related processes and policy, supporting them with complex ER cases, absence management and performance management processes.
• Accurately managing HR KPI’s on site, to include absence, headcount and other key measurables
• Lead & develop onsite People agenda
• Implementing and maintaining efficient HR processes & Continuous Improvement initiatives within the HR department
• Providing advice and guidance to colleagues on site
• Management of union relations & ER caseload & provide advice and guidance to colleagues on site
• Coaching and training Managers and Supervisors on HR matters, process and policies

What you need to succeed at GXO:

• CIPD level 5 qualified
• Previous experience within a union environment and previous ER caseload management experience
• Ability to communicate effectively across all levels and with stakeholders
• High attention to detail & able to manage multiple deadlines and priorities
• Previous experience of working within a transport and logistics industry would be highly desirable
• An up-to-date knowledge or understanding of employment law

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO’s candidate privacy statement here.