HR Manager

Alexander Mae HR Ltd; Newport; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

On-site parking

Storage unit

Employee referral reward

Work-life balance focus

Job summary

Alexander Mae HR Ltd is assisting a Newport-based client to recruit an experienced HR Manager for a multi-site business across England and Wales.

In this hands-on role you will provide HR guidance, manage employee relations, develop policies, ensure compliance and build strong relationships with managers and staff across locations.

Qualifications

• 3+ years of HR experience at management level.
• Experience in a multi-site organisation with 50+ staff.
• Solid knowledge of UK employment legislation and compliance.
• Strong communication and relationship-building skills.

Responsibilities

• Provide expert guidance to managers and staff on HR matters.
• Manage and resolve complex employee relations issues.
• Develop and review HR policies and procedures.
• Ensure accurate, compliant employee records across sites.
• Develop and deliver employee engagement initiatives.
• Monitor HR metrics and provide actionable insights.

Skills

HR management

Employee relations

Policy development

UK employment law

Stakeholder management

Education

CIPD Level 5/7

Job description

HR Manager

Newport | £32,000 - £35,000

We are currently working with a successful and growing multi-site service business based in Newport to help them find an experienced HR Manager.

The company

Our client is an established and growing business operating across England and Wales, with a network of sites supporting both individual and business customers. The organisation has continued to expand over recent years and has a strong focus on delivering high levels of customer service, developing its people and maintaining a positive workplace culture.

The Newport location is home to the company's head office and a number of central support functions, with the wider business operating across multiple locations. This is a people-focused, commercially minded organisation offering a varied environment for an HR professional who enjoys working closely with managers and employees across a multi-site business.

The role

This is an exciting opportunity for a people-focused HR professional with a strong grounding in employee relations, HR compliance and policy, who enjoys working in a varied and hands‑on environment.

As HR Manager, you will provide HR support across the organisation, working closely with managers and employees across multiple sites. There will be some travel to other locations, so the role would suit someone who enjoys being visible and building strong relationships across a geographically dispersed workforce.

You will play an important role in developing the employee experience, strengthening HR processes and supporting the business as it continues to grow.

Responsibilities

• Providing expert guidance and support to managers and employees on a range of HR matters
• Managing and resolving complex employee relations issues, including disciplinary, grievance, absence and performance matters
• Supporting managers with conflict resolution and providing practical, commercially focused HR advice
• Leading the development, implementation and ongoing review of HR policies and procedures
• Ensuring employee records are accurate, compliant and appropriately maintained
• Developing and delivering employee engagement initiatives
• Monitoring and analysing HR metrics and providing meaningful reports and insights to support decision‑making
• Supporting the development and implementation of the wider HR strategy
• Keeping up to date with changes in employment legislation and ensuring the business remains compliant
• Building strong relationships with managers and employees across multiple locations
• Supporting wider HR projects and initiatives as the business continues to develop

The person

We are looking for an experienced HR professional who is confident working across a broad range of HR activity and is comfortable operating at both a strategic and hands‑on level.

You will ideally have:

• A minimum of 3 years' HR experience, including experience at HR management level
• Experience working within an organisation of 50+ employees
• CIPD Level 5 or Level 7, or currently working towards this
• Strong knowledge of UK employment legislation and a commitment to keeping up to date with regulatory changes
• Strong employee relations experience and the confidence to deal with complex and sensitive situations
• Excellent communication and relationship‑building skills
• A pragmatic, solutions‑focused approach
• The ability to maintain confidentiality and handle sensitive information with discretion
• A full driving licence and access to your own vehicle is preferred due to the multi‑site nature of the role

Salary & benefits

£32,000 - £35,000 depending on experience, plus:

• 28 days' holiday including bank holidays
• Free on‑site parking
• Free storage unit for you or your family
• Employee recognition programmes
• £250 employee referral reward
• A strong focus on work‑life balance

Location: Newport with some travel to other sites.

Hours: 40 hours per week, Monday to Friday, with rota'd hours between 9.00am and 5.30pm