The HR Manager will be responsible for leading and developing the people function, ensuring the organisation has effective workforce strategies, HR systems, policies and practices that support staff wellbeing, engagement, performance and organisational sustainability.
You will provide strategic and operational HR leadership, ensuring employment policies, procedures and people practices are legally compliant, values-led and aligned with organisational objectives. The postholder will support workforce planning, recruitment, retention, employee relations, organisational culture and staff wellbeing. You will also work collaboratively with the Head of Quality, Learning and Workforce Development to help ensure a skilled, sustainable and future-focused workforce. A key focus of the role will be fostering a positive, inclusive and engaged workplace culture that enables staff to thrive.
Key Responsibilities
- Principal adviser on workforce and employment matters, providing strategic and operational HR advice to the Chief Executive, Senior Management Team and managers.
- Lead the development, implementation and review of HR policies, procedures and practices.
- Ensure compliance with employment legislation, Fair Work principles and HR best practice.
- Manage relationships with external HR advisers, legal advisers and specialist consultants, obtaining advice and support where appropriate.
- Lead recruitment, onboarding and retention activities across the organisation.
- Develop and maintain effective approaches to performance management, attendance management and employee wellbeing.
- Lead and oversee employee relations casework, including disciplinary, grievance, dignity at work, capability, attendance and whistleblowing matters.
- Support and coach managers to build confidence and capability in people management.
- Monitor risks, trends and key metrics, providing reports and recommendations to senior leaders.
- Support workforce planning and organisational priorities.
- Contribute to succession planning, workforce sustainability and organisational resilience.
- Identify workforce needs and support strategies to address skills and capacity gaps.
- Lead initiatives that strengthen employee engagement, wellbeing and organisational culture.
- Promote an inclusive and values-led working environment, meeting Fair Work commitments.
- Champion equality, diversity, inclusion and belonging across the organisation.
- Consultation activities, ensuring employee voice informs organisational development.
- Support managers to create supportive, high-performing teams.
- Lead workforce-related improvement and organisational change initiatives.
- Provide workforce insight, recommendations and strategic HR advice to support decision-making.
Person specification
- CIPD Level 5 qualification or equivalent experience
- Experience managing employee relation matters,
- including grievances and disciplinary processes Experience of organisational change and culture programmes
- Experience advising senior leaders and managers
- Strong communication and relationship management
- skills
- Ability to interpret workforce data and develop practical solutions
- Commitment to equality, diversity and inclusion
- Excellent organisational and problem-solving skills
- Experience within the charity, childcare or social care sectors
- Strong knowledge of UK employment law and HR best practice
- Experience of supporting geographically dispersed teams
- Experience of workforce planning within a multi-service organisation
- Knowledge of the Highland third sector landscape
- Experience of HR systems development
Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.