HR Helpdesk & Onboarding Specialist – London

Law-Hire Limited; Greater London; On-site; GBP 38,000 - 48,000; Full time

Job summary

Herbert Smith Freehills Kramer in London is seeking a proactive HR Generalist to provide general HR support via the AskHR helpdesk and coordinate the employee lifecycle. The role collaborates with HR Business Partners, Recruitment, and IT to ensure a smooth on-boarding and accurate personnel records.

A strong client service background and prior HR experience are valued in this permanent post. You will manage onboarding, payroll coordination, ER matters, and training support, with opportunities

Qualifications

• Proactive, confident and uses own initiative.
• Excellent organisation skills with attention to detail.
• Proven client service experience is essential.
• Previous HR experience is desirable.

Responsibilities

• Provide general HR support to all business areas via the AskHR helpdesk.
• Act as first point of contact for day-to-day HR queries and requests.
• Maintain personnel records with up-to-date information on HR.Net.
• Coordinate weekly new joiner induction with Recruitment, IT, and Ops teams.
• Manage onboarding including pre-employment checks with external references.
• Support end-to-end parental leave processes for all employees.
• Assist with ER matters by taking notes during meetings.
• Coordinate monthly payroll submissions with HR Business Partners.
• Monitor sickness absence and escalate appropriately.
• Conduct new joiner chats and exit interviews; feed back to HR Partners.
• Run Joiners/Movers/Leavers reports and upload to intranet.
• Support bi-annual trainee induction and training material preparation.
• Assist with annual salary review processes and document generation.
• Aid with SRA Practising Certificates renewals for relevant staff.

Skills

Proactive initiative

Excellent organisation

Attention to detail

Proven client service experience

Previous HR experience desirable

Job description

Herbert Smith Freehills Kramer in London is seeking a proactive HR Generalist to provide general HR support via the AskHR helpdesk and coordinate the employee lifecycle. The role collaborates with HR Business Partners, Recruitment, and IT to ensure a smooth on-boarding and accurate personnel records.

A strong client service background and prior HR experience are valued in this permanent post. You will manage onboarding, payroll coordination, ER matters, and training support, with opportunities