HR DSAR Coordinator (12 Month FTC)

LGBT Jobs; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Close Brothers is seeking an HR Services administrator to support the end-to-end processing of data protection requests (DSARs) and related HR tasks. You will work within a team delivering high-quality HR operational tasks across the employee lifecycle.

The role offers hybrid working and opportunities to coordinate with HR Partners, ensuring accurate records and timely responses while maintaining compliance with GDPR requirements. Experience in HR data protection is preferred.

Qualifications

• Experience supporting HR DSARs, data protection requests, information governance or similar regulated process.
• Demonstrable organisational and planning ability.
• Ability to deliver work to high standard while managing conflicting deadlines.
• Excellent written and verbal communication and presentation skills.
• Experience of managing and reporting on data.

Responsibilities

• Coordinate the end-to-end administration of DSARs, ensured recorded, documented and managed to completion.
• Maintain clear case records and monitor progress against deadlines, escalate risks/delays as needed.
• Update case information when extensions or revised due dates are confirmed.
• Liaise with external legal partners for DSAR support.
• Coordinate HR data held including HR systems and employee files.
• Raise IT search requests for email and Webex chat using approved terms.
• Act as a point of contact for employee enquiries via shared inboxes and ensure fast turnaround.
• Record and file documents securely in line with GDPR.

Skills

DSAR administration

Data protection

Stakeholder management

Organisational skills

MS Office suite

Tools

Excel

Outlook

PowerPoint

Job description

Experience with HR data protection requests preferred

Must be able to balance conflicting deadlines

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.

Join the Close Brothers HR Services Team where you will be responsible for providing administrative support across the entire employee lifecycle, ensuring timely and accurate delivery of HR operational tasks and activities.

Working as part of the HR Services team our ideal team member will have previous experience in working closely with HR teams to ensure a consistently high-quality service is delivered to employees with excellent attention to detail, maintaining high quality and accuracy.

RESPONSIBILITIES

• Coordinate the end-to-end administration of DSARs, ensuring requests are accurately recorded, documented and managed through to completion.
• Maintain clear case records and monitor progress against the applicable deadline, escalating risks, delays, scope changes or dependencies to the HR Business Partner and HR Services Manager.
• Update case information when an extension or revised due date is confirmed by the HR Business Partner.
• Liaise with external legal partners for support with actioning DSAR requests.
• Coordinate HR data held including but not limited to HR Systems and employee files.
• Raise IT search requests for email and Webex chat using the agreed search terms and parameters.
• Act as a key point of contact for employee enquiries, managing the shared inboxes for HR, TA and L&D and ensuring fast turnaround, action or escalation where appropriate
• Make sure all documents are recorded appropriately and filed securely in line with GDPR requirements
• Contribute to continuous improvement initiatives by identifying and implementing enhancements to HR processes
• Prepare new starter contracts and offer documentation to provide an effective and smooth onboarding experience for both the candidate and line manager
• Coordinate the pre-employment screening process for new starters
• Deliver key HR processes including processing employee changes and leavers in a timely manner
• Coordinate and schedule interviews across business areas, ensuring a smooth and professional experience for candidates and hiring managers
• Provide co-ordination support and assistance for internal talent programmes, development programmes and L&D projects

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

• Proven stakeholder management skills with an ability to build relationships quickly and work effectively with others.
• Previous experience supporting HR DSARs, data protection requests, information governance or a similar regulated process.
• Demonstrable organisational and planning ability.
• An ability to deliver work to a high standard whilst managing conflicting deadlines.
• Excellent written and verbal communication and presentation skills.
• Experience of managing and reporting on data.
• Confidence using MS office packages – particularly Excel, Outlook and PowerPoint

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Previous experience working within an HR administrative role
• Forward thinking with a genuine interest in the latest HR practices.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [e-mail] or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!