HR Coordinator - FTC

Tottenham Hotspur Football Club; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Tottenham Hotspur Football Club is seeking an HR Coordinator to deliver effective coordination and administrative support across HR processes. You will manage day-to-day people operations, maintain HR records and systems, and work with employees and managers to help deliver a responsive HR service.

You will be the first point of contact for HR queries, support with contracts, addendums, and benefits, and help develop the employee handbook while ensuring compliance and an excellent employee

Qualifications

• Demonstrable experience in a similar HR role.
• Solid understanding of HR processes and employee lifecycle.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team and independently.
• Ability to manage time, priorities, and workload effectively.
• Thrives in a fast paced and ever-growing environment.

Responsibilities

• Be the first point of contact for the HR department by managing the shared HR inbox for HR, L&D, and Recruitment queries, providing valuable advice and ensuring operational excellence.
• Manage operational processes for the employee life cycle including administration of employee contracts and documents, addendums and exit interviews.
• Act as a super user for the HR system (iTrent), maintaining accurate employee records at all times.
• Maintain accurate employee records and manage the shared tracker.
• Administer employee benefits including enrolment, maintaining records.
• Produce and upkeep materials as required for legal compliance.
• Support the HR team in developing and maintaining the employee handbook, to include coordinating and maintaining the content and all related document updates.
• Working with the HR team, review and embed HR processes.
• Support the HR team in the annual salary and bonus review processes.
• Provide logistical support for HR/L&D events as required.

Skills

HR experience

Employee lifecycle

Communication

Team & independent work

Time management

Adaptability

Tools

HR system (iTrent)

Job description

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We are at our brightest when we’re all together. Our club, our teams, our community. We are entering a new era at Tottenham with a new club strategy, new leadership, and a focus on putting our fans at the heart of everything we do as we continue to strengthen our connection with our DNA, our home, and each other.

We’re at our brightest when we’re all together. Our Club, our teams, our community.

Role Purpose

We are seeking an HR Coordinator who will provide effective coordination and administrative support across HR processes. The role will support with day-to-day people operations, maintain HR records and systems, and work closely with employees and managers to help deliver an efficient and responsive HR service.

Key Responsibilities

• Be the first point of contact for the HR department by managing the shared HR inbox for HR, L&D, and Recruitment queries, providing valuable advice and ensuring operational excellence


• Manage operational processes for the employee life cycle including administration of employee contracts and documents, addendums and exit interviews


• Act as a super user for the HR system (iTrent), maintaining accurate employee records at all times


• Maintain accurate employee records and manage the shared tracker


• Administer employee benefits including enrolment, maintaining records


• Produce and upkeep materials as required for legal compliance.


• Support the HR team in developing and maintaining the employee handbook, to include coordinating and maintaining the content and all related document updates


• Working with the HR team, review and embed HR processes


• Support the HR team in the annual salary and bonus review processes


• Provide logistical support for HR/L&D events as required

Person Specification

Skills & Experience

• Demonstratable experience in a similar HR role, ideally within a fast-paced environment


• Solid understanding of HR processes and employee lifecycle


• Strong communication and interpersonal skills


• Ability to work effectively as part of a team and independently


• Ability to manage time, priorities, and workload effectively


• Thrives working in a fast paced and ever-growing environment

Personal Attributes

• Thinks ahead, generates innovative ideas


• Values & respects others, builds relationships, collaborates


• Gets things done, able to multi-task and delivers to highest of standards


• Takes responsibility


• Communicates confidently and sensitively


• Able to flex their working approach depending on the task at hand

Safeguarding & Recruitment Statement

Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.