HR Coordinator and Onboarding Specialist (FTC)

Veolia Environmental Services (Uk) Plc; Well End; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Birthday leave

Private GP

Enhanced pension scheme

Eye care & flu vouchers

Digital benefits platform

Job summary

Veolia Environmental Services (UK) Plc invites a dedicated HR Coordinator / Onboarding Specialist to join our team in Well End. You will manage end-to-end onboarding, maintain HR records, and support managers and staff with HR inquiries.

This role anchors our employee experience during a period of Ecological Transformation. You will coordinate onboarding sessions, prepare documentation, and ensure accurate HR data across systems while contributing to improvements and compliance.

Qualifications

• 3+ years in HR, onboarding, or admin support.
• Strong organisational and time-management abilities.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Experience with HR software and Google Workspace is preferred.

Responsibilities

• Coordinate end-to-end onboarding for new employees and issue offers.
• Maintain accurate HR records and assist with benefits enrollment.
• Support payroll data accuracy and HR reporting needs.
• Provide first-line HR guidance to employees and managers.
• Assist with compliance, audits, and process improvements.

Skills

Organisational skills

Time-management

Written and verbal communication

Attention to detail

Confidentiality

Google Workspace

SmartSheets

HRIS experience

Education

Level 3 CIPD qualification

Tools

HRIS

Applicant Tracking System

Google Workspace

SmartSheets

Job description

As water technologies experts, we don't just offer jobs - we build careers with purpose. We're on a mission of Ecological Transformation, and we're looking for a dedicated Business Development Manager to help us lead the charge. As an HR Coordinator / Onboarding Specialist, you'll manage the complete onboarding journey for new employees, maintain accurate HR records, and provide essential support to both employees and managers. This is your opportunity to make a meaningful impact on employee experience while supporting our mission of Ecological Transformation.

Employee Onboarding

• Coordinate and manage the end-to-end onboarding process for new employees
• Prepare and distribute offer letters, onboarding materials, policies, and required documentation
• Coordinate new-hire orientation, introductions, training sessions, and first-day activities
• Partner with hiring managers and department leaders to ensure new employees have necessary equipment, system access, workspace, and resources
• Maintain onboarding checklists and ensure all required steps are completed accurately and on time
• Coordinate and conduct onboarding follow-ups and check-ins during probation
• Gather feedback from new hires and managers to identify opportunities to improve the onboarding experience
• Assist with organisation of quarterly HR Inductions

HR Administration

• Maintain accurate and up-to-date employee records in HRIS and associated systems
• Process employee status changes, transfers, promotions, leave documentation, and separations
• Assist with benefits enrollment and serve as a resource for employee questions regarding HR programs and policies
• Support payroll processes by providing accurate and timely employee information
• Prepare HR reports, spreadsheets, and documentation as needed
• Assist with employment verification requests and routine HR correspondence
• Ensure HR files and records are maintained in accordance with company policies and applicable laws
• Handle sensitive and confidential information with professionalism and discretion

First Line Employee and Manager Support

• Act as the primary point of contact for routine employee and manager HR inquiries, providing clear guidance and resolving common queries independently where possible
• Provide guidance on HR procedures, onboarding requirements, company policies, and available resources
• Support employee engagement initiatives, internal communications, and HR projects
• Assist with employee recognition programs, training coordination, and company events
• Help promote a positive, inclusive, and professional employee experience

Compliance and Process Improvement

• Stay informed about changes to HR policies, procedures, and compliance requirements
• Identify process gaps and recommend improvements to increase efficiency and consistency
• Maintain accurate records and documentation for audits and reporting purposes
• Level 3 CIPD qualification

Requirements

• 3 years of experience in Human Resources, onboarding, recruiting coordination, or administrative support
• Strong organisational and time-management skills
• Excellent written and verbal communication skills
• High level of attention to detail and accuracy
• Ability to manage confidential information appropriately
• Proficiency with Google Suite and SmartSheets
• Experience using an HRIS, applicant tracking system, or other HR software (preferred)
• Ability to work independently and collaboratively in a fast-paced environment, Level 3 CIPD qualification
• 3 years of experience in Human Resources, onboarding, recruiting coordination, or administrative support
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• High level of attention to detail and accuracy
• Ability to manage confidential information appropriately
• Proficiency with Google Workspace and SmartSheets
• Experience using an HRIS, applicant tracking system, or other HR software preferred

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Veolia brings together a dedicated team of experienced professionals committed to tackling Veolia the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Full-Time | Fixed-Term Contract | 37 hours per week 25 days annual leave plus bank holidays (and your birthday off!) | Comprehensive Pension Scheme | Access to a Private GP and much more!

At Veolia, we offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You'll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day. Our company car benefit provides you with the flexibility to travel in comfort, while our enhanced pension scheme ensures a strong foundation for your future. We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our well-being services, including 24/‑7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals. That's not all… you also have the option to enrol in a range of flexible benefits, including Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.