HR Coordinator

Eversheds Sutherland; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Flexible working policy

Health and performance support

Career development programmes

Diversity and inclusion commitment

Job summary

Eversheds Sutherland is seeking a People Operations Coordinator for its Global People Operations team in Birmingham. The position focuses on providing administrative support across the employee lifecycle, from onboarding to offboarding, ensuring a high-quality experience for employees.

The ideal candidate will have significant experience in HR support, excellent organisational skills, and the ability to manage multiple tasks efficiently. This role supports the Benelux region and includes flexible working options.

Qualifications

• Significant experience in an administrative or HR support role, ideally in professional services.
• Ability to manage high volumes of work accurately.
• Excellent organisational and prioritisation skills.

Responsibilities

• End-to-end ownership of core HR processes.
• Management of pre-onboarding activities and new hire onboarding.
• First-line HR support for employee queries.

Skills

Experience in administrative or HR support

Organisational and prioritisation skills

Proactive solutions-focused mindset

Service-driven mindset

European language skills (e.g. Dutch or French)

Job description

The Opportunity

We are looking for a People Operations Coordinator to join our Global People Operations team in Birmingham. The position focuses on delivering high‑quality administrative support across the employee lifecycle, partnering with the broader People team to continuously improve processes.

This role primarily supports the Benelux region, and also contributes to the Central People Operations Offboarding team, ensuring a consistent employee experience across regions.

Key Responsibilities

Benelux Support

• End‑to‑end ownership of core HR processes across the employee lifecycle (pre‑onboarding to off‑boarding)
• Management of pre‑onboarding activities, contract preparation, and new hire onboarding and induction
• Administration of employee lifecycle changes, including role, compensation, and personal updates
• Handling and execution of all absence, payroll, and benefits activities end‑to‑end
• First‑line HR support for employee queries via ticketing system, ensuring timely and accurate resolution
• Front‑line HR support for Benelux employees and stakeholders, managing relationships and expectations
• Ensure HR services are delivered in line with internal policies, audit and control requirements, data protection standards, and applicable employment‑related regulations
• Contribute to the ongoing development of the company's HR service model, strengthening operational efficiency, employee experience, data integrity and organisational resilience

Offboarding & Changes Hub

• End‑to‑end management of employee lifecycle processes within the Offboarding Hub, including terminations, life changes and family leave across multiple geographies
• Case management of employee exits, family leave, and life change requests, handling queries and tickets in line with service excellence standards
• Processing contractual changes and employee updates across multiple jurisdictions
• Contributing to projects, audits, and continuous improvement initiatives
• Providing flexible support across the wider People Services team

Skills And Experience

• Significant experience in an administrative or HR support role, ideally within a professional services environment
• Ability to manage high volumes of work with accuracy and an eye for detail
• Excellent organisational and prioritisation skills, balancing multiple tasks and deadlines effectively
• Proactive and solutions‑focused mindset, identifying improvements and challenging existing processes
• Service‑driven mindset, consistently delivering a high quality experience for employees and managers
• European language skills (e.g. Dutch or French) would be beneficial but are not essential

What’s in it for you?

• Fair, transparent and equitable workplace
• Share in the firm’s success, with rewards aligned to our values and performance
• Support for flexible working through a remote working policy and commitment to hybrid ways of working
• Health and performance support through dental, healthcare and wellness programmes
• Commitment to diversity and inclusion, supporting all aspects of who you are
• Career platform with structured professional and personal training, mentoring and development programmes
• International and cross‑function exposure
• Opportunity to give back through pro‑bono work and community engagement
• Tools to plan ahead – retirement planning, insurance and assurance

Diversity & Inclusion

At Eversheds Sutherland, inclusivity is a core business value. We bring together diverse skillsets, global mindsets and approaches, fostering collaboration and teamwork. We believe in respecting individuals and value diversity of thought. We continuously monitor and improve our diversity and inclusion practices across policies, systems and processes, in partnership with membership organisations.

If you require accommodation or adjustments during recruitment, please let us know so we can provide support.