HR Coordinator

Joma Jewellery & Katie Loxton; Banbury; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Salary £30,000–£32,000 DOE

33 days holiday rising to 35 with age

Staff discount across brands

Career development opportunities

Job summary

Joma Jewellery & Katie Loxton is recruiting a proactive HR Coordinator to join our Employee Relations Team. You will support employees, managers and HR colleagues across a wide range of queries, processes and activities, delivering excellent HR administration, accurate reporting and handling employee relation cases.

You’ll be highly organised, detail-oriented and capable of managing multiple priorities in a fast-paced environment.

Qualifications

• Experience in a similar role with multi-priority responsibilities.
• Deep interest in HR and employee lifecycle.
• Excellent organisational skills with attention to detail.
• Strong written and verbal communication, ability to build relationships.
• Experience with HR systems; knowledge of Monday.com/HiBob advantageous.

Responsibilities

• End-to-end HR administration from onboarding to leavers.
• First point of contact for employee and manager HR queries.
• Coordinate employee relations activities including investigations and attendance processes.
• Maintain accurate employee records, HR systems and reporting.
• Produce and analyse HR reports to identify trends and insights.
• Collaborate with HR, Recruitment and wider business to improve employee experience.
• Support engagement initiatives and process improvements.
• Ensure HR administration aligns with policies and employment law.

Skills

HR administration

Data reporting

Stakeholder management

Excel

Communication

HR policies

Education

HR-related studies or CIPD

Tools

Monday.com

HiBob

Job description

THE OPPORTUNITY

We’re excited to be recruiting for a proactive, organised, and people-focused HR Coordinator to join our Employee Relations Team. This is a fantastic opportunity for someone who enjoys a varied workload, takes pride in getting the details right, and loves seeing a process through from start to finish. The vacancy has arisen due to internal promotion within our HR department.

THE OPPORTUNITY

We’re excited to be recruiting for a proactive, organised, and people-focused HR Coordinator to join our Employee Relations Team. This is a fantastic opportunity for someone who enjoys a varied workload, takes pride in getting the details right, and loves seeing a process through from start to finish. The vacancy has arisen due to internal promotion within our HR department.

You'll play a key role within the business, supporting employees, managers and HR colleagues across a wide range of queries, processes and activities. Working closely with the wider HR team, managers, and employees, you’ll help deliver an excellent employee experience through effective HR administration, accurate reporting and supporting employee relation cases. You’ll be highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

You'll thrive in this role if you enjoy building strong working relationships, supporting others and being part of a team that enjoys working together to achieve great outcomes. Whether you've already worked in HR or have developed transferable skills in a similar role such as office management, this position offers an excellent opportunity to build a rewarding career in HR while gaining exposure across the full employee lifecycle.

You'll be able to work from home 1 day a week.

BEHIND THE BRANDS

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.

How You'll Contribute

Proactively completing end-to-end HR administrative duties the employee lifecycle from onboarding to leavers, ensuring that paperwork and process actions are completed to SLA.

Act as a first point of contact for employee and manager HR queries, providing timely, professional and solutions-focused support and escalating where required.

Supporting the coordination and administration of employee relations activity, including investigations, note-taking, attendance management processes and flexible working requests.

Maintaining accurate employee records, HR systems and reporting to support effective decision-making.

Producing and analysing HR reports, identifying trends and supporting the HR team with accurate data and insights.

Working collaboratively with colleagues across HR, Recruitment and the wider business to deliver an exceptional employee experience.

Supporting employee engagement initiatives and helping to continuously improve HR processes and ways of working.

Ensuring HR administration is completed accurately, efficiently and in line with company policies and employment legislation.

THE TALENT YOU'LL BRING

Experience in a similar role where you've managed multiple priorities and stakeholders.

A deep interest in HR and the employee lifecycle, with a desire to build your knowledge and develop your career within the HR profession.

Exceptional organisational skills and attention to detail, with a natural completer-finisher mindset.

Someone who enjoys working at pace, delivering high-quality work efficiently and moving seamlessly between tasks and priorities.

Strong written and verbal communication skills, with the confidence to build positive relationships at all levels.

Excellent administration skills and the ability to manage competing priorities in a fast-paced environment.

Good Excel skills and confidence working with data, reporting and HR systems.

The ability to handle confidential information with sensitivity, discretion and professionalism.

A proactive approach, strong emotional intelligence and a passion for delivering a great employee experience.

Experience using Monday.com and HiBob would be advantageous, but not essential.

Some understanding of HR processes, employment law or CIPD studies would be beneficial, but we're equally interested in candidates who can demonstrate transferable skills and a genuine enthusiasm for a career in HR.

PERFECTLY PACKAGED

• A salary of £30,000 - £32,000 DOE
• 33 days holiday rising to 35 with length of service inclusive of bank holiday
• A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
• Opportunities to make an impact as well as learn and develop further
• An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal

We are an equal opportunities employer. We strive to be the best in our field and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences or personalities – it’s what you bring to the team that counts.