HR Business Partner - EMEA

Milliman Ireland; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days holidays

Pension

Group life insurance

Group income protection plan

Private Medical Insurance

Health Assessments

Job summary

Milliman is seeking an HR Business Partner to strengthen culture by partnering with practices to support retention, performance, and high employee engagement. The role provides strategic HR support across workforce planning, employee relations, talent development, performance, and training, with remote duties and occasional attendance at the Milliman London Office.

The candidate will influence executives, manage complex employee relations, and lead HR projects using UKG, ensuring regulatory

Qualifications

• Bachelor's degree and/or relevant industry experience.
• Minimum 10 years' experience resolving complex employee relations issues.
• Working knowledge of compensation, organizational design, employee relations, inclusion, and employment laws.
• Professional, consultative approach with ability to influence decisions and drive outcomes.
• Strong communication skills; multilingual capability in European languages is preferred.

Responsibilities

• Builds relationships with executives and teams; identifies and solves systemic issues.
• Advises executives on organizational effectiveness, workforce planning, engagement, and development.
• Analyzes HR trends and metrics; partners with practice leaders on policies and programs.
• Coaches managers on employee relations, PIPs, terminations, and investigations.
• Collaborates on talent development, performance reviews, and succession planning.
• Leads projects, plans timelines, and ensures deliverables and resource alignment.
• Leverages UKG to support practice growth and HR processes.

Skills

Communication

Executive engagement

Influence decisions

HR strategy

Education

Bachelor's degree

CIPD/SHRM certification

Tools

UKG HCM

Job description

NOTE ABOUT LOCATION: This is a remote role but occasional attendance at a local office (Milliman London Office) will be required to meet the clients’ needs.

POSITION SUMMARY:

The HR Business Partner (HRBP) position strengthens our company's culture by partnering with practices to develop strategies that support retention, performance management and a high level of employee engagement. The HR Business Partner role provides strategic and some operational HR support across work force planning, employee relations, talent development, performance management, training, and other key HR initiatives.

RESPONSIBILITIES:

• Builds the business partner relationship with executives, management, and teams; understands the business, goals, and challenges; and identifies and develops solutions to address systemic issues.
• Provides advice to executives and supports management teams in areas of organizational effectiveness, workforce planning, employee engagement, performance management, training, and development.
• Analyzes HR trends and metrics, including conducting exit interviews, reviewing turnover data and engagement results, partners with practice leaders to develop effective and consistent people solutions, programs and policies throughout the business.
• As a steward of the company's values, advises, influences and coaches to build and support a diverse, inclusive, productive and high integrity work environment.
• Provides guidance and input on restructures, workforce planning and succession planning.
• Coaches and counsel managers on maintaining positive employee relations for a wide range of issues. Supports managers with PIPs and involuntary terminations. Conducts investigations in response to complex employee relations issues and recommends/implements courses of action based on investigation results.
• Collaborate with business leaders on employee development and talent planning decisions. Assists leaders with annual reviews and development plans for employees.
• Develop strategies for practices to leverage tools, such as our HCM tool, UKG, to help them grow their business.
• Produces HR-related information, on ad hoc basis, for the practice/discipline during the RFP process.
• Maintains knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Drives key HR team projects by taking a leadership role and managing project efforts including scheduling and resources as well as owning responsibility for holding project team members accountable for deliverables.
• Co-develop project processes and timelines. Works collaboratively with project managers to plan, drive, and monitor projects.
• Identifies opportunities to develop and implement process improvement initiatives.
• Responsible for monitoring status, managing issues, and escalating when appropriate.

SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's degree and/or relevant industry experience.
• The ideal candidate must have a minimum of 10 years' experience in resolving complex employee relations issues.
• The ideal candidate must have working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity and inclusion, performance management, and respective employment laws.
• Demonstrates a professional and consultative approach when working with executives, leaders, management, and employees at all levels, with a strong ability to influence decisions, build alignment, and drive outcomes.
• Must have strong communication skills.
• European language skill essential in at least 2 of the following: Dutch, German, Italian
• The ideal candidate will have a CIPD or SHRM certification or similar.

EXPERIENCE:

• Experience of working in a matrix environment, preferably consulting or professional services.
• Must have previous experience with organizational design.
• Must have the demonstrated ability to handle confidential and sensitive information as well as possessing skills to handle situations in a professional and diplomatic manner.
• Must have the demonstrated ability to manage and follow through on multiple priorities and assignments.
• Must have the ability to be flexible, but also to distinguish when appropriate to maintain boundaries.
• Thrives in entrepreneurial environments with a high degree of autonomy and variability, using strong judgment and adaptability to navigate ambiguity and differing approaches across teams and practices.

BENEFITS:

• 25 days holidays with an option to buy up to a week more
• Pension.
• Group life insurance.
• Group income protection plan.
• Private Medical Insurance.
• Health Assessments.

ABOUT MILLIMAN:

Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.