HR Business Partner

C2 Recruitment Ltd; Droitwich Spa; On-site; GBP 32,000 - 39,000; Part time

Benefits offered by this job

Private medical insurance

Company pension scheme

Generous staff discount

Free parking

Professional development support (CIPD

CIPD progression)

Job summary

C2 Recruitment Ltd seeks an experienced HR Business Partner - HR Systems & Projects to join our multi-site retail business. This role combines hands-on HR systems development with generalist HR partnering and project delivery, supporting a culture of collaboration, wellbeing and development.

You will own HRIS (ideally iTrent) configuration and reports, drive system improvements, and provide strategic HR advice across the organisation.

Qualifications

• Experience as an HR Business Partner or senior HR advisor.
• Hands-on experience configuring and developing an HRIS (ideally iTrent).
• Experience with HR system upgrades, testing and troubleshooting.
• Strong HR data, reporting and data integrity understanding.
• Experience delivering HR systems or process improvement projects.
• Strong knowledge of UK employment law and HR best practice.
• Excellent analytical, problem-solving and stakeholder management skills.
• CIPD Level 5 or equivalent.

Responsibilities

• Own the development, configuration, maintenance and optimisation of the HRIS (iTrent or similar).
• Support system upgrades, testing, implementation and troubleshooting.
• Identify opportunities to automate processes and improve the employee/manager experience.
• Maintain accurate HR data and develop meaningful HR reports/MIS.
• Support integrations between HR, payroll and other systems.
• Provide expert HR advice across the employee lifecycle.
• Manage complex ER cases and assist managers with decisions.
• Lead HR projects on organisational change, policy development and process improvement.
• Support workforce planning, talent management and wellbeing initiatives.
• Coordinate with external payroll provider for accurate payroll processing.

Skills

HR business partner experience

HRIS (iTrent) experience

HR systems project delivery

HR data reporting & analytics

UK employment law

stakeholder management

CIPD Level 5

Excel reporting

Education

CIPD Level 5 or equivalent

CIPD Level 7 advantageous

Tools

iTrent or comparable HRIS

Job description

HR Business Partner - HR Systems & Projects

Location: Droitwich Spa

Salary: £35,500 FTE (£17,974.68 pro rata)

Hours: 20 hours per week | Part-time, permanent

Are you an experienced HR professional with a passion for HR systems, technology and continuous improvement?

We're recruiting an HR Business Partner - HR Systems & Projects for an established, award-winning multi-site retail business. This is an excellent opportunity to combine hands‑on HR systems development with generalist HR business partnering and project delivery, within a people-focused organisation that values collaboration, wellbeing and professional development.

Working closely with the Head of HR and People, you'll play a key role in improving HR systems, streamlining processes and providing trusted advice to managers and senior leaders across the business.

The Role

This is a varied position for someone who enjoys getting into the detail of HR systems while understanding the wider people and commercial needs of a business.

• Taking ownership of the development, configuration, maintenance and optimisation of the HRIS, ideally iTrent or a similar platform.
• Supporting system upgrades, testing, implementation and troubleshooting.
• Identifying opportunities to automate processes and improve the employee and manager experience.
• Maintaining accurate HR data and developing meaningful HR reports and management information.
• Supporting integrations between HR, payroll and other people systems.
• Providing expert HR advice and guidance across the employee lifecycle.
• Managing complex employee relations cases and supporting managers with effective decision-making.
• Leading HR projects covering organisational change, policy development and process improvement.
• Supporting workforce planning, talent management, succession planning, engagement and wellbeing initiatives.
• Working with the external payroll provider to support accurate and timely payroll processing.Coaching and training managers on HR policies, processes and systems.

About You

You'll be an experienced HR professional who combines strong generalist HR knowledge with a genuine interest in how HR systems work and how they can be improved.

• Experience as an HR Business Partner, HR Manager or in a similar senior HR advisory role.
• Strong hands‑on experience of iTrent or a comparable HRIS, including system configuration and development rather than simply end‑user experience.
• Experience of system upgrades, testing, implementation and troubleshooting.
• A good understanding of HR data, reporting and data integrity.
• Experience delivering HR systems or process improvement projects.
• Strong knowledge of UK employment law and HR best practice.
• Excellent analytical, problem‑solving and stakeholder management skills.
• CIPD Level 5 or equivalent experience.

Experience in a multi‑site environment, advanced Excel and reporting skills, and CIPD Level 7 would also be advantageous.

Above all, you'll be proactive, analytical and solutions‑focused, with the confidence to challenge existing processes and find better ways of working.

What's on Offer?

• A permanent, part‑time position offering 20 hours per week.
• Salary of £35,500 FTE, equivalent to £17,974.68 pro rata.
• Flexibility to agree working days and hours.
• Private medical insurance.
• Company pension scheme.
• Generous staff discount.
• Free parking.
• Professional development opportunities and support for CIPD progression.
• The opportunity to make a tangible difference to HR systems and people processes within an award‑winning retail business.

Location: Wychbold, Worcestershire, with a reasonable commuting distance required.

Interested?

If you're an HR professional who enjoys combining HR business partnering with systems development, data and continuous improvement, we'd love to hear from you.