HR Business Partner

Online Education Services (OES); Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Birmingham office 2 days

Annual leave 25 days

Purchased leave

Study assistance

Living wage support

Job summary

Online Education Services (OES) is seeking a generalist HR Business Partner to partner with UK leaders on organisational design, recruitment, performance, engagement, and workforce planning. The role blends strategic partnering with hands-on HR support, operating within a modern, self-service HR model.

You will drive annual people cycles, manage employee relations, and collaborate with global teams to deliver a seamless employee experience, in a hybrid setup with two Birmingham office days.

Qualifications

• Experience as HR Business Partner, Senior HR Advisor or similar.
• Strong knowledge of UK employment legislation and employee relations.
• Experience supporting leaders with performance, talent and organisational people matters.
• Proactive, solutions-focused with commercial judgement.

Responsibilities

• Partner with leaders across the UK, providing practical and commercially focused people advice.
• Support organisational design, workforce planning, recruitment and talent initiatives.
• Lead annual people cycles including performance, talent, reward and engagement programs.
• Manage employee relations, conduct and case management with consistency and fairness.
• Support health, safety and workplace compliance activities within the UK office.
• Coach leaders and employees on HR processes, policies and self-service tools.
• Identify and escalate people risks and compliance issues appropriately.
• Collaborate with global People & Culture and Talent Acquisition teams for a seamless experience.

Skills

HRBP experience

UK employment law

Employee relations

Performance & talent support

Job description

OES is a global education services partner, working with universities, employers, and industry bodies to deliver market-leading online learning solutions. Our purpose is to enhance lives through education, and our vision is to be the world's most impactful enabler of education.We are a values-led organisation that empowers our people to make a meaningful impact every day. Through collaboration, innovation, and a student-focused approach, we create engaging learning experiences while supporting our teams to grow, develop, and thrive in a culture that embraces change and continuous improvement.

The Opportunity

This is a true generalist HR Business Partner role, combining strategic partnering with hands-on workforce support. You'll work closely with leaders to provide advice on organisational design, recruitment, employee relations, performance, engagement, reward, talent and workforce planning, while coaching stakeholders through a modern, self-service HR operating model.

Key Responsibilities

• Partner with leaders across the UK, providing practical and commercially focused people advice.
• Support organisational design, workforce planning, recruitment and talent initiatives.
• Lead the delivery of annual people cycles including performance, talent, reward and engagement programs.
• Manage employee relations, conduct and case management matters with consistency and fairness.
• Support health, safety and workplace compliance activities within the UK office.
• Coach leaders and employees on HR processes, policies and self-service tools.
• Identify, manage and escalation people risks and compliance issues appropriately.
• Collaborate with global People & Culture and Talent Acquisition teams to deliver a seamless employee experience.

About you

• We're seeking a confident and self-sufficient HR professional who thrives in a fast-paced, evolving environment.
• You’ll bring:
• Experience in an HR Business Partner, Senior HR Advisor or similar role.
• Strong knowledge of UK employment legislation and employee relations practices.
• Experience supporting leaders with performance, talent and organisational people matters.
• A practical, solutions-focused approach with strong commercial judgement.
• The ability to build trusted relationships and influence stakeholders at all levels.
• Excellent communication skills and experience working across geographically dispersed teams.
• A proactive mindset with a passion for continuous improvement and delivering great people outcomes.

As this role partners closely with our global teams, occasional flexibility will be required to connect with colleagues across different time zones, including attending meetings outside of standard business hours when necessary.

What's in it for you

At OES, we’re transforming lives through education. Join a high-performing, values-driven team where your work directly influences business decisions and supports some of the world’s leading education providers. You’ll enjoy exciting opportunities for growth and development, a collaborative and innovative culture, and the flexibility of our hybrid working model, with 2 days in our Birmingham office and the rest working from home. If you’re looking to make a genuine impact while growing your career, we’d love to hear from you.

• We pride ourselves on being a ‘People First’ employer and if you join the OES Team, you will benefit from:
• Global organisation focused on growth with lots of opportunities for our employees
• 35 hour working week, within a flexible working environment
• 25 days of annual leave + Bank holidays
• Purchased leave scheme
• Study assistance and leave for eligible employees
• We are proud to support the Living the Wage movement

If you’re looking for a role where you can combine strategic partnering with operational impact while supporting a growing global business, we’d love to hear from you.

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.