Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. All team members pride themselves on embodying Virgin Active values and maintaining the highest Brand Standards, ensuring members enjoy top facilities and service. We focus on recruiting the best team members who support our clubs in delivering a world-class member experience.
We are seeking a HR Assistant to join our HR Department. The HR Assistant will provide friendly and efficient support to the HR team, ensuring stakeholders receive key information on HR processes and procedures.
The Role
- Serve as the first point of contact for HR-related queries from Line Managers, team members, and third-party providers.
- Handle daily queries related to pay, attendance, policy guidance, and benefits, directing them to the appropriate team when necessary.
- Coordinate HR administration accurately and efficiently, embedding HR processes throughout the business.
- Ensure benefits administration (E-points, fuel cards, company cars, healthcare, dental) is up-to-date, reflecting changes like role updates, new starters, and leavers.
- Review and dispatch contracts of employment promptly, ensuring HRMS records are accurate for new starters and role changes.
- Provide accurate reporting as required, ensuring compliance with company policies, data protection, and best practices for maintaining people systems and records.
- Manage Purchase Order processes and liaise with the Finance team to resolve issues.
- Ensure HRMS data is complete and accurate, facilitating correct payments and benefits recordings.
- Possess knowledge of basic employment law and HR practices.
- Be proficient in Microsoft Word and Excel.
We offer:
- 25 days of annual leave (excluding bank holidays) plus a Celebration Day.
- Access to The Peoples Pension with 3% contributions.
- Complimentary Virgin Active membership for you and a buddy, with free membership for your children and access to Club V.
- Private Dental and Healthcare Insurance.
- Life Assurance of 4x your salary.
- Discounts across Virgin Active, including guest passes and 50% off PT sessions.
- Membership in Virgin Family, offering discounts across Virgin Group companies like Virgin Atlantic, Virgin Holidays, and Virgin Media/O2.
- 20% off food and drink at KAUAI branches in clubs.
- Access to Salary Finance for loans and savings support.
- BUPA employee assistance program with 4 free counseling sessions.
- Partnered with Dexters for complimentary corporate letting services.
- Access to ePoints for online shopping discounts.
- Discounts on Academy courses, including yoga classes.