HR Assistant (12 month FTC)

Exchange House Services Ltd - London; Greater London; On-site; GBP 36,000 - 48,000; Part time

Job summary

Herbert Smith Freehills Kramer in London seeks an HR Generalist to provide essential HR support across the firm via the AskHR helpdesk. You will manage onboarding, employee lifecycle activities, payroll coordination and ER cases, ensuring accurate records and timely processes.

Working pattern is full-time with a fixed-term contract. You will collaborate with HR Business Partners and Centre of Excellence teams to deliver a seamless employee experience and compliant HR operations.

Qualifications

• Proactive, confident and uses own initiative.
• Excellent organisation skills.
• Attention to detail is key.
• Proven client service experience is essential.
• Previous HR experience is desirable.

Responsibilities

• Provide general HR support to all business areas via the 'AskHR' helpdesk.
• Serve as first point of contact for day-to-day HR queries.
• Classify queries and route to HR Business Partners as needed.
• Support end-to-end employee lifecycle with administrative assistance.
• Maintain personnel records up to date on HR.Net.
• Coordinate weekly new joiner induction and onboarding with IT, Recruitment and Office Ops.
• Manage onboarding with pre-employment checks by liaising with the external provider.
• Handle parental leave processes for all employees end-to-end.
• Assist with ER issues like disciplinaries and redundancies with notes.
• Coordinate monthly payroll submissions and approvals before cut-off.
• Monitor sickness absence and escalate as appropriate.
• Conduct ad-hoc New Joiner Chats and Exit Interviews.
• Run Joiners/Movers/Leavers reports and upload to intranet.
• Coordinate bi-annual trainee induction with multiple teams to ensure smooth experience.
• Support annual Performance, Salary and Bonus reviews with data checking.

Skills

Proactive initiative

Excellent organisation

Attention to detail

Client service experience

Previous HR experience

Job description

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition The Opportunity

Key Internal Relationships

• HR Advisers
• HR Managers
• Payroll Team
• Recruitment Team
• Centre of Excellence Teams within HR
• Fee Earning Divisions (including Partners, Associates, Legal PA Managers, Group Executive Assistants, and PAs)
• Other Business Services Teams (including Learning & Development, Office Operations & IT)

Key External Relationships

• Solicitors Regulation Authority (SRA)
• Referencing Provider

Key Responsibilities

• The HR Generalist team is managed by the HR Manager, Operations, and is responsible for providing general HR support to all business areas via the 'AskHR' helpdesk.
• The AskHR helpdesk is the first point of contact for day-to-day HR related queries and requests offering a general advisory service across the Firm.
• Classifying queries and requests at first instance before assigning to members of the team.
• Supporting the end to end employee life cycle by providing administrative assistance to the HR Business Partners and the wider HR team
• Maintaining personnel records, ensuring that all employee information is up to date and accurate on HR.Net
• Coordinating the weekly new joiner induction, liaising with the Recruitment, Office Operations and IT Training teams to ensure a smooth client experience
• Managing the on-boarding process for new joiners, liaising with the Firm's external referencing provider to ensure pre-employment checks are completed by the joiner's probation date
• Managing end to end Parental Leave processes for all employees
• Assisting with ER related issues such as disciplinaries and redundancies by taking a full and accurate note of the meeting.
• Coordinating monthly payroll submissions by ensuring all instructions are added to the payroll data room and are approved by the HR Business Partners before payroll cut off.
• Monitoring frequent sickness absence and escalating to the HR Business Partners where appropriate
• Conducting ad-hoc New Joiner Chats and Exit Interviews, providing feedback to the HR Business Partners where appropriate
• Running the weekly Joiners, Movers and Leavers report and uploading to the Firm's Intranet
• Coordinating the bi-annual General Trainee Induction, arranging speakers and training materials, collating feedback and liaising with the Learning & Development, Office Operations and Audio Technician teams to ensure a smooth client experience
• Supporting the Annual Performance, Salary and Bonus Review by attending group moderation meetings and talent sessions, data checking and letter production
• Assisting the HR Manager, Operations with the annual renewal of SRA Practicing Certificates for Partners, Registered Foreign Lawyers and England and Wales qualified solicitors globally.

Qualifications, Skills & Experience

• Proactive, confident and uses own initiative
• Excellent organisation skills
• Attention to detail is key
• Proven client service experience is essential
• Previous HR experience is desirable

Team People

Working Pattern Full time

Location

London

Contract type

Fixed Term Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding.

At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm’s growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We’re recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We’re immersed in the many challenges facing our clients. We’re invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You’ll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you’ll discover they are our lived experience. And by being ambitious for your growth and ours, we’ll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.