HR Assistant

Affinity Water; Hatfield; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual bonus scheme

Annual leave 23-27 days + carryover

Pension scheme (double match)

Wellbeing Centre access

Tap4Perks discounts

Affinity days for volunteering

Life Assurance

Job summary

Affinity Water is seeking an HR Assistant to join our People & Transformation team on a 12‑month FTC to deliver accurate HR administration across the employee lifecycle.

You will be the first point of contact for HR queries, manage onboarding, payroll changes, probation reviews and maintain employee records in Oracle Fusion.

This fast‑paced role requires proactive collaboration with managers and staff, a keen eye for detail, and a commitment to delivering a high‑quality HR service.

Qualifications

• Experience in HR administration and onboarding processes.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks while meeting deadlines.

Responsibilities

• Respond to HR queries and provide first-line support.
• Process payroll-related changes and maintain records.
• Prepare employment documents and ensure compliance with policies.
• Monitor probation reviews and update HR records.
• Produce HR reports and insights to support management decisions.

Skills

HR administration

Payroll changes

Employee records

Stakeholder management

HR queries handling

Tools

Oracle Fusion

Job description

We’re looking for an HR Assistant to join our People & Transformation team on a 12 month FTC to provide responsive and accurate HR administration across the employee lifecycle. Acting as the first point of contact for HR queries, you’ll play a key role in supporting our people processes, maintaining accurate employee records and ensuring managers and employees receive a high‑quality, professional service. This is a varied and fast‑paced role offering exposure to all aspects of HR administration, from onboarding and payroll changes to probation monitoring, workforce reporting and HR systems management.

What You’ll Do

• Manage the People Queries inbox, providing timely and professional first‑line support to employees and managers.
• Take ownership of HR queries through to resolution, escalating complex issues where appropriate.
• Process payroll‑related changes, including starters, leavers, contractual changes and employee record updates.
• Prepare and issue employment documentation, including offer letters, contract amendments and employee correspondence.
• Monitor and maintain right‑to‑work records, ensuring compliance with legal requirements.
• Support the administration of HR policies and procedures, including preparing documentation, taking meeting notes and drafting correspondence.
• Manage probation administration, ensuring reviews are completed on time and following up with managers where required.
• Maintain accurate employee records and organisational structures within Oracle Fusion.
• Produce HR reports and workforce insights, highlighting trends, upcoming deadlines and areas requiring attention.
• Monitor fixed‑term contracts and support managers with extension and renewal processes.
• Support absence administration, ensuring records are accurate and up to date.
• Assist with onboarding, employee changes, internal moves, leavers and contractor administration.
• Contribute to continuous improvement initiatives, helping to streamline processes and enhance the employee experience.

You’ll be a proactive and organised professional with a keen eye for detail and the ability to manage competing priorities effectively. You’ll build strong working relationships, communicate confidently with a wide range of stakeholders and take pride in delivering an excellent HR service. Excellent attention to detail and accuracy.

Candidate Profile

• Strong written and verbal communication skills.
• Ability to manage and prioritise multiple tasks while working to tight deadlines.
• Ability to follow established processes whilst using initiative to resolve issues.
• Strong customer service and stakeholder management skills.
• Ability to work collaboratively as part of a team.

Desirable

• Previous experience working within an HR function.
• Experience working in an administrative support role.
• Experience using Oracle Fusion or a similar HR information system.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Salary & Benefits

• Salary £28,000 - £30,000 dependant on skills and experience
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 23‑27 rising with length of service, and the option to purchase up to 5 extra days.
• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous ‘double match pension scheme’ that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets through our Tap4Perks scheme
• Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.