HR Apprentice

Teldoc; Telford; On-site; GBP 15,000 - 19,000; Full time

Job summary

Teldoc PCN is an integrated GP practice with multiple sites and over 170 employees. We are seeking an HR Support Apprentice to join the HR team and gain hands-on experience in day-to-day HR operations, onboarding, and records management.

This Level 3 Advanced Apprenticeship at TELFORD COLLEGE runs for 1 year 6 months, with a Monday to Friday 8:30am to 5pm schedule, offering progression to a full-time role and practical training across administration and recruitment support.

Qualifications

• GCSE English and Maths at grade C/4 or above.
• Strong IT literacy and attention to detail.
• Good written and verbal communication skills.

Responsibilities

• Maintain employee records, ensuring information is accurate, confidential, and up to date.
• Support onboarding, including preparing induction materials and documentation.
• Assist with processing starter, leaver and change forms.
• Help administer HR systems, including updating data and generating basic reports.
• Organise and file documents, both digitally and in paper form.
• Prepare job adverts, schedule interviews, and communicate with candidates.
• Support pre-employment checks including references and right-to-work documentation.

Skills

Communication

IT skills

Organisation

Customer care

Administrative

Logical

Team working

Non judgemental

Patience

Education

GCSE English

GCSE Maths

Job description

Introduction

We are looking for a motivated and organised individual to join our HR team. This is an excellent opportunity to start your career while gaining hands‑on experience. You will support day‑to‑day HR operations, work closely with colleagues across the organisation, and develop a strong foundation in HR practice.

About the Employer

Teldoc PCN is a integrated GP practice with 2 main office sites, and 8 Practice sites.

Over 170 employees and 70,000 Patients.

What You'll Do

HR Administration

• Maintain employee records, ensuring information is accurate, confidential, and up to date.
• Support the onboarding process, including preparing induction materials and documentation.
• Assist with processing starter, leaver and change forms.
• Help administer HR systems, including updating data and generating basic reports.
• Organise and file documents, both digitally and in paper form.

Recruitment Support

• Help prepare job adverts, schedule interviews, and communicate with candidates.
• Support pre‑employment checks including references and right‑to‑work documentation.

Training Outcome

Progression within the company to a full‑time role.

Skills Required

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - C / 4
• Essential - GCSE - Maths - C / 4

Course Information

Course: HR support (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday 8:30am -5pm

Expected Duration: 1 Year 6 Months

Training Provider: TELFORD COLLEGE