HR Advisor

Quickline; Kirk Ella; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Pension contributions

Health Cashback Scheme

25 days annual leave + birthday/house/

Job summary

Quickline is seeking a HR Advisor to provide high‑quality HR advice and support across the employee lifecycle, helping managers navigate people matters and enhance the employee experience.

You will deliver training on HR policies, support onboarding and probation reviews, and lead engagement initiatives to strengthen our culture. The role emphasises an automation-first approach to simplify processes and empower managers.

Qualifications

• Experience providing practical HR advice to managers and employees.
• Experience supporting recruitment, onboarding, absence management and policy administration.
• Experience in a busy environment with competing priorities.

Responsibilities

• Provide practical HR advice and guidance on ER matters (absence, performance, conduct, grievance, flexible working).
• Deliver training and coaching for managers on HR policies and processes.
• Lead onboarding, probation reviews, contractual changes, leave, and offboarding with HR Administrators.
• Drive employee engagement initiatives and analyse insights to improve culture.
• Maintain HR records, support reporting and policy development, and champion automation.

Skills

HR advisory experience

Guidance to managers and employees

Lifecycle HR processes

Workload management

Automation & digital tools

Education

CIPD Level 3 or 5

Job description

We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a HR Advisor to provide high quality, practical HR advice and support to managers and employees across the employee lifecycle, whole helping to ensure employee engagement activity is well coordinated and delivered.

Could that be you? If helping managers navigate people matters with confidence and creating a positive employee experience puts a smile on your face, we'd love to hear from you.

Here's why you'll love this role...

• Provide practical HR advice and guidance to managers and employees on a range of ER matters, including absence, performance, conduct, grievance and flexible working.
• Deliver training and coaching for managers on HR policies, people processes and best practice people management, building confidence and capability across the business.
• Deliver key employee lifecycle processes, from onboarding and probation reviews to contractual changes, family leave and offboarding, working closely with HR Administrators.
• Lead and support employee engagement initiatives, helping to gather feedback, analyse insights and implement actions that enhance the colleague experience and strengthen our culture.
• Maintain accurate HR records and systems, support organisational people processes, contribute to reporting and continuous improvement activities, and support the development and consistent application of HR policies and procedures.
• Champion an automation-first approach by identifying opportunities to simplify HR processes, leverage digital tools and AI, enhance manager self-service, and improve the overall colleague experience.

Here's why you'll be great in this role...

• You will have previous experience in a HR advisory or HR officer role
• Experience of providing practical HR advice to managers and employees across a range of people matters
• Experience of supporting employee lifecycle activity including recruitment, onboarding, absence management and policy administration.
• Experience of working in a busy environment and managing a varied workload with competing priorities.
• CIPD Level 3 or Level 5 qualification, or working towards this, would be desirable

The benefits...

• Pension - 5% employer / 5% employee contribution.
• Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• Option to buy or sell up to 5 additional days annual leave
• Enhanced Paternity/Maternity/Adoption leave
• Life Assurance
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular 'Lunch & Learns'
• Social Events - Summer and End of Year parties etc.
• Core Value Awards - Regular opportunities to win!

Please note: You must have the right to work in the UK in order to be successfully appointed to this role.