HR Administrator

West Brom Building Society; West Bromwich; Hybrid; GBP 23,000 - 24,000; Full time

Benefits offered by this job

Holiday allowance 25 days

Pension scheme starting at 5%

Volunteering days

Private medical insurance

Life assurance 4x salary

Salary sacrifice car scheme

Perkbox access

Flexible working options

Job summary

The West Bromwich Building Society is offering an apprenticeship opportunity for an HR Administrator in West Bromwich. You will work with and support the Human Resources team, delivering efficient and proactive HR support to internal and external customers.

In this central administration role you will assist across Employee Relations, Recruitment, Payroll, Learning and Development and reporting, ensuring accurate records and timely processing in line with policy and legislation.

Qualifications

• Experience in central HR administration and employee records.
• Ability to handle confidential information with discretion.
• CIPD Level 3 or working towards Level 3 HR Support apprenticeship.
• Strong IT skills with MS Office and HR systems.

Responsibilities

• Support HR team in Employee Relations, Recruitment, Payroll, Learning and Development and Management Information.
• Answer general calls and emails for the HR team, signposting as needed.
• Monitor and maintain HR communications and records in EDM and HR systems.
• Ensure payroll input for employees and pensioners is accurate and timely.
• Process rewards, benefits and leave in line with policy and procedure.

Skills

Administrative experience

Excellent communication

Data handling

Confidentiality

Microsoft Office

Customer service

Education

CIPD Level 3

Level 3 - HR Support apprenticeship

Tools

Agresso

Recruitment Management system

Learning Management System

Electronic Document Management (EDM)

Job description

Salary: £22,932 - £24,480 (salary will be dependent on qualification)

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid (Office: West Bromwich)

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

Are you looking to kickstart your career, learn and grow? We have an exciting apprenticeship opportunity for anyone looking to dive into the world of HR. As a HR Administrator you will work with and support the entire Human Resources team, ensuring the provision of an efficient and effective service to its internal and external customers.

The central administration role has much focus on multi-skilling across the whole division with a strong emphasis on team working, operating with a forward thinking, ‘one team’ approach and providing cover as required to support and meet the changing priorities of the business. You will also provide an efficient and helpful service with a focus on how we can help with requests and support in achieving desired outcomes in the best way.

What The Role Will Look Like

• Working within the centralised administration team you will support the HR team in the areas of Employee Relations, Recruitment, Payroll, Learning and Development and Management Information.
• Answering general calls and emails for the HR team, providing information and solutions where appropriate, taking messages and/or sign posting to the relevant person/team.
• Monitoring and smooth running of employee communication via department mailboxes including People Support, Payroll and Learning and Development.
• Ensuring all inputting work of payroll for employees and pensioners are completed accurately and timely, in adherence with legislation and internal procedures.
• Responsibility of administrative processing of reward, recognition and benefit schemes (e.g. Salary reviews, Performance Related Pay, Pension, Annual leave, Maternity/Paternity, Sick pay, Bus passes, Childcare vouchers, Car scheme, etc.)
• Supporting the post recruitment employee life cycle providing administrative support with all internal letters regarding contractual and non-contractual changes in line with policy and procedure.
• Ensuring accurate employment records to support the above via the Electronic Document Management system and process (EDM) and local HR files.
• The maintenance of all HR systems including Agresso, Recruitment Management system and Learning Management system, ensuring records are accurate and updated in a timely manner in line with the specific supporting process (i.e. new starter, leaver etc.)
• The responsibility for ensuring all data held on the above systems is ‘clean’ to ensure that reports and data provided to the HR team are presented in a format that is accurate and reliable and ready for further analysis.
• Supporting more specific HR tasks aligned to policies and benefits including Flexible Holidays, Flexible Working, Attendance Management, Family Leave, Gifts and Hospitality and the collation of performance data. Providing data and information to the team by interrogating the various internal systems to support the provision of quality management information and data for further analysis.

For more details on the role please refer to the job description at the bottom of the advert

What You Will Bring To The Role

• Strong administrative experience and the ability to work as part of a central service team.
• The ability to recognise and work with information of a sensitive and confidential nature.
• Ideally hold a CIPD level 3, if the successful candidate does not hold a relevant qualification, they will be required to start (or currently working towards) a 'Level 3 - HR Support' apprenticeship.
• The ability to focus on continuous improvement within the team, questioning and challenging to find the best/most efficient way to provide a service to the team and business.
• Fully PC literate and up to date with all core Microsoft applications; Word, Excel, PowerPoint and Outlook.
• Good verbal and written communication skills.
• Effective organisational skills and proven track record of excellent customer service skills.
• Self-motivated.
• Ability to complete a number of tasks simultaneously and prioritise to meet the needs of the business.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's In It For You

• We pride ourselves on our development opportunities and always look to promote from within wherever possible,
• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year,
• 2 paid volunteering days a year,
• Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we’ll match your further contributions up to 10.6%
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave,
• Life assurance provided by the Society at 4 times your salary,
• Yearly performance related pay scheme and pay review,
• Private medical insurance that’s discounted when your time with us grows, with the option to include family members,
• Salary Sacrifice Electric/Hybrid Car Scheme,
• A Perkbox account – giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
• And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they’re helping turn that vision into real and lasting.

We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at [e-mail].

Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.