HR Admin Team Leader

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

West Bromwich Building Society is seeking an HR Admin Team Leader to oversee end-to-end HR administration, including starters, leavers, payroll-related transactions and system maintenance. You will lead an HR Admin team, ensure data accuracy and compliance, and act as the first escalation point for HR queries.

The role combines people management with system-wide HR processes, reporting, and continuous improvements.

Qualifications

• Experience in HR administration and payroll processes.
• Proven ability to lead a small team.
• Strong data accuracy and compliance with policy.
• Provide first-line HR support and handle inquiries.
• Collaborate across HR specialist functions.

Responsibilities

• Manage end-to-end HR administration processes, including starters, leavers, contractual changes, colleague lifecycle events, and payroll-related transactions.
• Maintain and administer all HR systems and employee records, including payroll, recruitment, learning management, benefits, performance, and HR information systems.
• Provide first-line HR support to colleagues and managers, responding to HR enquiries via phone, email, and other channels, resolving issues where appropriate and escalating complex queries as required.
• Act as the primary escalation point for complex HR administration matters, identifying solutions, providing guidance, and ensuring consistent application of HR policies and procedures.
• Lead, support, and develop the HR Administration team, conducting regular check-ins, team meetings, workload management, and day-to-day supervision to ensure a high-performing service.
• Administer reward, recognition, pensions, payroll inputs, and employee benefits schemes, ensuring accurate processing and compliance with legislation, policy, and internal procedures.
• Produce and analyse scheduled and ad-hoc reports, providing accurate management information and insights through the interrogation of HR systems to support decision making.
• Identify process improvements and mitigate operational risks, investigating root causes of inefficiencies, implementing preventative measures, and supporting the successful adoption of policy and process changes.
• Collaborate across HR specialist functions to support HR projects and policy implementation, including recruitment, payroll, reward, learning and development, and employee relations initiatives, while providing administrative support for key HR programmes and benefits
• Proud member of the Disability Confident employer scheme

Skills

HR administration

Team leadership

Payroll processing

Data accuracy

HRIS systems

Tools

Payroll software

HR information systems

Job description

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

As a HR Admin Team Leader you'll play an integral part of the HR team. The HR Admin Team Leader will work alongside HR colleagues and lead and manage a team of HR Administrators. The post holder will lead on improvements in current administrative practices within HR, provide first line support to colleagues across the society with their HR queries and will maintain high standards of data accuracy and compliance.

What the role will look like:

Manage end-to-end HR administration processes, including starters, leavers, contractual changes, colleague lifecycle events, and payroll-related transactions, ensuring accuracy, compliance, and completion within agreed timescales.

Maintain and administer all HR systems and employee records, including payroll, recruitment, learning management, benefits, performance, and HR information systems, ensuring data integrity and timely updates.

Provide first-line HR support to colleagues and managers, responding to HR enquiries via phone, email, and other channels, resolving issues where appropriate and escalating complex queries as required.

Act as the primary escalation point for complex HR administration matters, identifying solutions, providing guidance, and ensuring consistent application of HR policies and procedures.

Lead, support, and develop the HR Administration team, conducting regular check-ins, team meetings, workload management, and day-to-day supervision to ensure a high-performing service.

Administer reward, recognition, pensions, payroll inputs, and employee benefits schemes, ensuring accurate processing and compliance with legislation, policy, and internal procedures.

Produce and analyse scheduled and ad-hoc reports, providing accurate management information and insights through the interrogation of HR systems to support decision making.

Identify process improvements and mitigate operational risks, investigating root causes of inefficiencies, implementing preventative measures, and supporting the successful adoption of policy and process changes.

Collaborate across HR specialist functions to support HR projects and policy implementation, including recruitment, payroll, reward, learning and development, and employee relations initiatives, while providing administrative support for key HR programmes and benefits

Proud member of the Disability Confident employer scheme

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

As a HR Admin Team Leader you'll play an integral part of the HR team. The HR Admin Team Leader will work alongside HR colleagues and lead and manage a team of HR Administrators. The post holder will lead on improvements in current administrative practices within HR, provide first line support to colleagues across the society with their HR queries and will maintain high standards of data accuracy and compliance.

What the role will look like:

Manage end-to-end HR administration processes, including starters, leavers, contractual changes, colleague lifecycle events, and payroll-related transactions, ensuring accuracy, compliance, and completion within agreed timescales.

Maintain and administer all HR systems and employee records, including payroll, recruitment, learning management, benefits, performance, and HR information systems, ensuring data integrity and timely updates.

Provide first-line HR support to colleagues and managers, responding to HR enquiries via phone, email, and other channels, resolving issues where appropriate and escalating complex queries as required.

Act as the primary escalation point for complex HR administration matters, identifying solutions, providing guidance, and ensuring consistent application of HR policies and procedures.

Lead, support, and develop the HR Administration team, conducting regular check-ins, team meetings, workload management, and day-to-day supervision to ensure a high-performing service.

Administer reward, recognition, pensions, payroll inputs, and employee benefits schemes, ensuring accurate processing and compliance with legislation, policy, and internal procedures.

Produce and analyse scheduled and ad-hoc reports, providing accurate management information and insights through the interrogation of HR systems to support decision making.

Identify process improvements and mitigate operational risks, investigating root causes of inefficiencies, implementing preventative measures, and supporting the successful adoption of policy and process changes.

Collaborate across HR specialist functions to support HR projects and policy implementation, including recruitment, payroll, reward, learning and development, and employee relations initiatives, while providing administrative support for key HR programmes and benefits

Proud member of the Disability Confident employer scheme

HR Admin Team Leader

Company: the West Brom Salary: £28,000 Hours: Full-time Location: Birmingham, B70 8AF Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 18 Aug 2026 Closing date: 17 Sept 2026

Summary

HR Admin Team Leader

Salary: c. £28,000 per annum

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid (Office: West Bromwich)

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

As a HR Admin Team Leader you'll play an integral part of the HR team. The HR Admin Team Leader will work alongside HR colleagues and lead and manage a team of HR Administrators. The post holder will lead on improvements in current administrative practices within HR, provide first line support to colleagues across the society with their HR queries and will maintain high standards of data accuracy and compliance.

What the role will look like:

Manage end-to-end HR administration processes, including starters, leavers, contractual changes, colleague lifecycle events, and payroll-related transactions, ensuring accuracy, compliance, and completion within agreed timescales.

Maintain and administer all HR systems and employee records, including payroll, recruitment, learning management, benefits, performance, and HR information systems, ensuring data integrity and timely updates.

Provide first-line HR support to colleagues and managers, responding to HR enquiries via phone, email, and other channels, resolving issues where appropriate and escalating complex queries as required.

Act as the primary escalation point for complex HR administration matters, identifying solutions, providing guidance, and ensuring consistent application of HR policies and procedures.

Lead, support, and develop the HR Administration team, conducting regular check-ins, team meetings, workload management, and day-to-day supervision to ensure a high-performing service.

Administer reward, recognition, pensions, payroll inputs, and employee benefits schemes, ensuring accurate processing and compliance with legislation, policy, and internal procedures.

Produce and analyse scheduled and ad-hoc reports, providing accurate management information and insights through the interrogation of HR systems to support decision making.

Identify process improvements and mitigate operational risks, investigating root causes of inefficiencies, implementing preventative measures, and supporting the successful adoption of policy and process changes.

Collaborate across HR specialist functions to support HR projects and policy implementation, including recruitment, payroll, reward, learning and development, and employee relations initiatives, while providing administrative support for key HR programmes and benefits

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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