HR Administrator

Wates Smartspace; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Wates Property Services is seeking an organised HR Administrator for a 6-month fixed-term contract based at our Finsbury Park office in London. Hybrid working reflects a blend of office and home tasks as you support managers and employees across the business.

The role requires a minimum CIPD Level 5 qualification and a strong customer-service mindset to deliver an excellent employee experience throughout the lifecycle. CIPD Level 3 is a plus and progress is encouraged.

Qualifications

• Experienced in administration within a busy HR environment.
• Minimum CIPD Level 5 qualification (or equivalent).
• Excellent organisational skills with strong attention to detail.
• Confident communicating with stakeholders at all levels.
• Customer-focused with a proactive approach.

Responsibilities

• Producing and issuing new starter offer packs accurately and within service levels.
• Updating systems and notifying Payroll for new starters.
• Processing changes to terms and conditions, promotions, salary changes, and working hours.
• Managing leaver administration for a smooth exit experience.
• Maintaining and updating HR systems and resolving data discrepancies.
• Supporting the HR intranet and providing first-line HR guidance to managers and employees.
• Managing workflow requests, system updates and employee data administration.
• Responding to employment reference requests in line with Data Protection requirements.
• Assisting with process improvements and general HR/admin duties.

Skills

HR Administration

Stakeholder communication

Attention to detail

Customer service

Education

CIPD Level 5

CIPD Level 3

Tools

HRIS

Job description

HR Administrator (6 Month Fixed Term Contract)

Finsbury Park, London

Hybrid Working

6 Month FTC

Are you an organised and customer-focused HR professional looking for your next opportunity?

We have an exciting opportunity for an HR Administrator to join our team within our WPS business. Based from our Finsbury Park office, you'll play a key role in supporting managers and employees across the business, delivering an exceptional HR service and helping to ensure a positive employee experience throughout the employee lifecycle.

This is a fantastic opportunity for an experienced HR professional with a minimum CIPD Level 5 qualification who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service.

What You'll Be Doing

As our HR Administrator, you'll support a range of employee-related activities, including:

• Producing and issuing new starter offer packs accurately and within agreed service levels
• Ensuring new starters join successfully, updating systems and notifying Payroll accordingly
• Processing changes to employee terms and conditions, including promotions, salary changes, contractual amendments, bonuses and working hours
• Managing all leaver administration to ensure a smooth and positive exit experience
• Maintaining and updating HR systems, investigating and resolving data discrepancies
• Supporting the upkeep and development of the HR section of the Group Intranet
• Providing first-line HR guidance to managers and employees on policies, procedures and best practice
• Managing workflow requests, system updates and employee data administration
• Responding to employment reference requests in line with Data Protection requirements
• Supporting continuous improvement initiatives by identifying opportunities to enhance HR processes
• Assisting with general administrative duties and supporting the wider HR team as required

What We're Looking For

We're looking for someone who is:

• Experienced in administration within a busy HR environment
• Ideally qualified to CIPD Level 3 (or working towards)
• Highly organised with excellent attention to detail
• Confident communicating with stakeholders at all levels
• Customer-focused with a positive and proactive approach
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• Passionate about delivering an excellent employee experience

Why Join Us?

At Wates Property Services, people are at the heart of everything we do. You'll be joining a supportive, collaborative team where your contribution is valued and where you'll have the opportunity to make a real impact from day one.

Whether it's supporting new starters on their first day, helping managers navigate HR processes, or ensuring our systems and records are maintained accurately, you’ll play an important role in helping our people thrive.

Our commitments: Do not remove this text

Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail]