Purpose of Job & Principal Accountabilities
- Main point of contact for all enquiries into the HR team from current, former and prospective employees, Arriva Group, other Train Operating Companies (TOC's) and stakeholders within the rail industry.
- Assisting in the input of staff changes for new entrants, promotions, leavers, transfers, address changes, and any other adhoc changes regarding employees.
- Assisting in the production of management reports, including 4-weekly, Resource Data, Exec report, Quadrants, attendance, statistical information, ATOC listings, providing basic administrative support to the Senior HR team, responding to industry surveys and enquiries, and other ad-hoc reports.
- Responsible for the production of all reference requests.
- Responsible for the probation process.
- Responsible for Employee Reward & Recognition, arranging employees' vouchers or gifts, etc.
- Room bookings in Multistory and externally as required.
- Arrange purchase orders for the HR team through ORACLE purchasing system including name badges, hotel bookings for new starters, and other HR orders.
- Responsible for the upkeep of the Company's personal files.
- Typing minutes and letters to support the HR team.
- Responsible for issuing all medical letters and arranging any travel to and from appointments (i.e., taxi, trains).
- Liaising with the resources team to arrange release for appointments.
- Record periodic results on ACMS system and ensure correct expiry dates are recorded to facilitate reports on future periodics due.
- Issue Eyecare and Spectacle vouchers.
- Responsible for maintaining accurate medical trackers and data.
- Assist with monitoring the Medicals inbox.
- Any other duties required which are appropriate to the post.
Experience, Knowledge, Qualifications & Training
Essential:
- Ability to communicate with all levels.
- Computer literate (Word, Excel, Access, etc.).
- Experience of Human Resource systems.
- Strong organisational skills and ability to prioritise.
- Excellent telephone manner.
- Excellent communication skills.