HQ Mail Hub Technician (Headquarters, Chelmsford)

Essex & Kent Police; Chelmsford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Essex Police in Chelmsford is seeking a Mail Driver to securely move items across the county, including exhibits, letters and parcels, in line with evidential standards. Based at Chelmsford Headquarters, you will travel to multiple sites, balancing driving with Mail Hub duties such as franking, sorting, logging and distributing mail, while engaging with internal customers. This hands-on role requires reliability, professionalism and discretion to support investigations and operational flow.

Qualifications

• Hold a Full UK Driving Licence.
• Ability to use Microsoft Word and Outlook effectively.
• Demonstrate a high level of confidentiality and discretion.
• Strong organisational and time management skills for delivery schedules.
• Ability to undertake manual handling tasks safely.
• Capable of working independently with reliability.

Responsibilities

• Drive and deliver items across the county, including exhibits, letters and parcels.
• Log, track and distribute mail within the Mail Hub at Chelmsford Headquarters.
• Franking, sorting and preparing outgoing mail for delivery.
• Interact professionally with internal customers and partner sites.
• Maintain secure handling of sensitive or evidential materials.

Skills

Full UK Driving Licence

Microsoft Word & Outlook proficiency

Confidentiality

Organisational & time management

Manual handling

Work independently

Job description

Job Details

Location of Role: Chelmsford

Advert Closing Date: 13/07/2026

Starting Salary: £25,242.00 (pro-rata for part-time vacancies)

Part/Full Time: Full Time and Part Time Hours Available

Contract Type: Permanent

Working Pattern: Mon-Fri

Weekend/Evening Working: No

About the role

The Mail Driver plays a vital role in supporting the operational effectiveness of Essex Police by ensuring the secure, timely, and accurate movement of items across the county. This includes the collection and delivery of exhibits, letters, parcels, and other sensitive materials such as cash and controlled substances, all handled in line with strict procedures and evidential standards.

The role is based out of our Headquarters Chelmsford site and requires travelling to multiple police sites and partner locations, maintaining a reliable and efficient delivery schedule while upholding the highest levels of integrity, confidentiality, and professionalism. The Mail Driver is critical in supporting key functions such as Digital Forensics, Property Services, and Crime Scene Investigation, helping to maintain the flow of essential materials that underpin investigations.

In addition to driving duties, the role is based within the Mail Hub, where responsibilities include franking outgoing mail, sorting incoming deliveries, and ensuring items are logged, tracked, and distributed correctly. The postholder will also engage with internal customers, providing a professional and helpful point of contact for mail and logistics enquiries.

This is a hands-on role requiring a flexible, dependable individual who can balance driving duties with operational hub tasks, contributing to the smooth running of a critical support function across the force.

Key Selection Criteria

• Full UK Driving Licence.
• Ability to use Microsoft Office applications such as Microsoft Word and Outlook.
• Strong understanding of confidentiality.
• Strong organisational and time management skills to manage delivery schedules and workloads.
• Ability to undertake manual handling tasks safely.
• Ability to work independently with a high level of reliability.

Additional Beneficial Evidence

• Previous experience in a delivery, logistics, or transport-based role.
• Experience of working in a customer-facing environment.
• Knowledge of handling sensitive or evidential materials.

Our location

This role is based within the Mail Hub at Chelmsford Headquarters. The position is a static role with agile elements to carry out mail routes.

Contact

For an informal discussion or further information, please contact Shaun Newman on [e-mail].

Eligibility and Background Checks

Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.

If you're not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you're from the UK you must have lived here continuously for the last three years. This doesn't apply to those serving abroad in the British Armed Forces.

As a Disability Confident Leader we:

• Have subjected our Disability Confident self-assessment to external challenge and validation.
• Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.