Housing Transformation Lead: Strategy & Delivery

Red Personnel; Greater London; Hybrid; GBP 50,000 - 66,000; Full time

Job summary

Red Personnel in London seeks an experienced Head of Housing Transformation & Improvement to lead major change, improvement and delivery programmes within a London local authority Housing Service. This is a high-profile leadership role driving delivery and governance, with responsibility for HRA budget management, service charges, and multi-year transformation.

You will work closely with the Assistant Director and senior leaders to translate strategy into measurable delivery activity and secure

Qualifications

• Significant experience delivering complex transformation programmes and projects.
• Experience of working with senior officers, councillors and stakeholders.
• Ability to lead multidisciplinary delivery teams across a matrix environment.
• Strong governance, benefits realisation, performance management and risk management.
• Excellent stakeholder management and influencing skills.

Responsibilities

• Lead and oversee a coordinated portfolio of Housing transformation, improvement and business-change programmes.
• Establish and embed robust project and programme management practices across the service.
• Drive delivery of priority initiatives, including HRA financial recovery, savings programmes, service charge reviews and service redesign.
• Support the development and delivery of a long-term Housing plan, translating strategic priorities into practical, measurable delivery activity.
• Develop effective programme governance, reporting arrangements, performance indicators, budgets, targets and risk-management processes.
• Lead multidisciplinary delivery teams, bringing together colleagues across Housing, Finance, Data, Systems, Improvement and Operations.
• Analyse service-delivery options, assess value for money and develop evidence-based recommendations for senior leaders and elected members.
• Ensure resident insight, tenant satisfaction and meaningful engagement shape service improvement activity.
• Lead the development of evidence-led Housing strategies, policies and practices that reflect legislation, regulation and organisational priorities.
• Build strong relationships with senior officers, councillors, partners and stakeholders to secure buy-in and maintain delivery momentum.
• Maintain awareness of key housing legislation, national policy, regulatory expectations and external funding opportunities.

Skills

Programme management

Transformation leadership

Stakeholder management

Governance

Budget monitoring

Education

Degree-level education

PRINCE2/MSP/APM qualification

Job description

Red Personnel in London seeks an experienced Head of Housing Transformation & Improvement to lead major change, improvement and delivery programmes within a London local authority Housing Service. This is a high-profile leadership role driving delivery and governance, with responsibility for HRA budget management, service charges, and multi-year transformation.

You will work closely with the Assistant Director and senior leaders to translate strategy into measurable delivery activity and secure