Housing Team Leader- Income Management

Darlington Borough Council; Darlington; On-site; GBP 37,000 - 41,000; Full time

Job summary

Darlington Borough Council is seeking a Housing Team Leader - Income Management to join their dedicated team focused on fostering vibrant communities. The ideal candidate will have expertise in housing debt collection and recovery, aligning services with resident needs for maximum impact.

Benefits

32 days annual leave plus bank holidays

Access to Local Government Pension Scheme

Flexible working arrangements

Generous maternity, paternity, and adoption leave

Training, learning, and development opportunities

Wellbeing programs

Cycle to Work Scheme

Qualifications

• Experienced housing professional with expertise in housing debt collection.
• Ability to deliver effective income management services to tenants and leaseholders.

Responsibilities

• Support Head of Housing and the Income Management team.
• Provide outstanding service aligned with corporate values.

Skills

Housing debt collection

Recovery expertise

Job description

Hours and Pay

Salary £37,938 - £40,476 per annum | Salary Band £30,001 to £40,000 | Post Type: Permanent | Hours Per Week: Full time

Job and Application Details

Category: Housing
Directorate: N/A
Published Date: 27/05/2025
Closing Date: 15/06/2025

Housing Team Leader - Income Management (Ref: POS000709)

We are seeking an experienced housing professional with expertise in housing debt collection and recovery. Our team is dedicated to being resident-focused and responsive to local needs, continuously improving and developing services in partnership with various stakeholders to foster vibrant communities.

You will support the Head of Housing and the Income Management team in delivering effective income management services to tenants, leaseholders, and former tenants. Your role will involve providing outstanding service that aligns with corporate values and positively impacts residents' lives by helping them pay rent and maintain tenancies.

For detailed information on this role, please refer to the Role Profile and Supporting Information.

If you would like to learn more about this role and the Housing Income team, please contact Sarah Williams, Housing Manager - Income & Housing, at 01325 405793 or [e-mail].

Benefits of Working at Darlington Borough Council

• 32 days annual leave plus bank holidays, with option to purchase additional leave (pro-rata for part-time)
• Access to the Local Government Pension Scheme with optional Additional Voluntary Contributions
• Flexi-time scheme and flexible working arrangements
• Generous maternity, paternity, and adoption leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Wide range of training, learning, and development opportunities
• Physiotherapy and confidential counselling services
• Wellbeing programs
• Cycle to Work Scheme
• Discounts at Dolphin Centre Fit for Life and other retailers
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

For more information about our benefits, visit Why work for us.

Additional Information

All applicant correspondence will come from [e-mail]. Please check your email and Junk folder for updates. For application assistance, contact the HR Team at 01325 403217 or [e-mail].

Visit our Jobs and Careers page for more details.