Housing Support Worker - Mental Health

RiPack Inc.; London; On-site; GBP 24,000 - 36,000; Full time

Job summary

An established charity seeks compassionate individuals to provide essential support to adults with mental health challenges. This role involves developing personalized support plans, encouraging participation in activities, and ensuring service users can maintain their independence. By working collaboratively within a dedicated team, you will help individuals navigate their rights and responsibilities while fostering a supportive environment. This is a rewarding opportunity to make a real difference in the lives of those in need, promoting wellbeing and facilitating a path towards independent living. If you are passionate about helping others and have the required experience, we encourage you to apply.

Qualifications

• Minimum of 6 months experience in health and social care supporting vulnerable adults.
• Strong verbal and written communication skills are essential.

Responsibilities

• Provide face-to-face support and develop support plans for service users.
• Work as part of a team to meet service objectives and KPIs.
• Ensure smooth operation of the service through administration duties.

Skills

Working with people to promote choice and independence

UK-based experience in health and social care

Verbal and written communication skills

IT systems and email proficiency

Understanding of legislation for vulnerable adults

Health and Safety knowledge

Equality and diversity promotion

Positive attitude towards mental health

Non-judgemental approach

Conflict and distress management

Job description

Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living? If so, please read on. Servol Community Services is an established charity which provides high quality accommodation and support for adults living with mental ill health and complex conditions.

Hours of work per week = 44 hrs (4 shifts per week, working 9am - 9pm). Shifts can take place from Monday - Sunday on a rota basis.

Location = Clapham, SW London

RESPONSIBILITIES:

People in the Service

• Provide face to face support, and contribute to the development of support plans, risk assessments, and reviews to a high standard.
• Participate in and encourage participants' involvement in various projects, activities, and initiatives.
• Support the service and team to meet key KPIs and objectives.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Ensure each service user is assisted to manage their own tenancy or licence and maintain their accommodation via regular recovery star sessions. Support service users with personal administration, form filling and making benefit claims.
• Ensure all participants understand their rights and responsibilities and have access to the right tools and resources, to support them back into society and building networks.
• Provide advice, information, guidance, and life skills training to participants.

Team

• Work as part of a team, actively participating in meetings, bringing forward ideas and contributing to relevant decisions.
• Communicate effectively with all team members.
• Undertake lone working, as required.
• Act as a mentor to less experienced staff.
• Work as part of the rota as required for each service to meet each individual’s needs.

Operational

• Follow and implement Servol’s policies and procedures at all times.
• Administration duties will vary and may include but are not limited to; completing participant records, reports, support plans, risk assessments, case notes, and other documentation for internal and external stakeholders as required and in accordance with policy and procedure.
• Carry out tasks that ensure the smooth day to day operation of the service.
• Develop and maintain strong relationships with internal and external persons and agencies.
• Work within the framework laid down by the Commissioners of services and any other relevant legislation and contracts.

SKILLS/EXPERIENCE/KNOWLEDGE REQUIRED:

• Working with people to promote choice and independence.
• Minimum of 6 months UK-based experience in a health and social care role, supporting vulnerable adults.
• Good verbal and written skills and ability to convey information clearly.
• Ability to demonstrate practical experience of IT systems and email.
• A working understanding of legislation and procedures for the protection of vulnerable adults.
• An understanding of Health and Safety and risk management issues and application in social care.
• Understanding of equality and diversity and ability to promote equality in all aspects of work.
• Positive attitude to working with people experiencing mental health problems.
• A non-judgemental, accepting approach to working with people whose behaviour may be challenging.
• Ability to cope in a mature way with conflict, distress and challenging behaviour.

Please click 'apply' if you fit the essential criteria.