Housing Support Worker: Help People Rebuild Their Lives

Thames Reach Charity; Hounslow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous holiday

Pension

Career development

Wellbeing support

Life assurance

Discounts & cycle to work

Job summary

Thames Reach is a charity in London dedicated to ending homelessness and supporting people to build stable lives. We are seeking a Support Worker for the Hounslow Reach Team who will deliver person-centred support, crisis interventions and casework to help individuals sustain their tenancy and access services.

You will work with landlords and partners, providing advocacy and goal-oriented support to enable move-on and independent living within a compassionate, quality-driven team.

Qualifications

• Experience delivering support to vulnerable people.
• Ability to work with clients with complex needs.
• Knowledge of homelessness and related services.
• Ability to use own initiative while reporting to line management.

Responsibilities

• Contribute to service improvement and outcomes.
• Provide key-work, crisis support, case recording, face-to-face and group work.
• Maintain relationships with Thames Reach teams.
• Provide timely information, reports and analysis.
• Deliver support to caseload with complex needs.
• Support Education, Training and Employment targets and move-on outcomes.

Skills

Strong communication

Empathy and compassion

Independent working

Team collaboration

Understanding homelessness

Crisis intervention

Job description

Thames Reach is a charity in London dedicated to ending homelessness and supporting people to build stable lives. We are seeking a Support Worker for the Hounslow Reach Team who will deliver person-centred support, crisis interventions and casework to help individuals sustain their tenancy and access services.

You will work with landlords and partners, providing advocacy and goal-oriented support to enable move-on and independent living within a compassionate, quality-driven team.