Housing Support Worker (Female)

TN United Kingdom; Woking; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic Housing Association as a Housing Support Worker in Surrey, where you will provide essential support to unaccompanied asylum seekers. This rewarding role involves assessing housing needs, advising tenants, and ensuring their safety and well-being. With a focus on empowering individuals to live independently, you will engage with diverse client groups and help them navigate their housing journey. This position offers a 12-month contract with the potential for permanence, providing a unique opportunity to make a real difference in people's lives while developing your skills in a supportive environment.

Qualifications

• Experience working in customer-facing roles supporting diverse client groups.
• Ability to work independently and manage time effectively.

Responsibilities

• Assess and allocate housing for new tenants following procedures.
• Conduct risk assessments and coordinate with external agencies when needed.
• Perform health and safety checks and manage building facilities.

Skills

Motivation and communication skills

Customer-facing experience

Time management

Job description

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Housing Support Worker (Female)
Surrey (Guildford, Woking & Waverley)
Supported Housing Scheme
12 Month Contract
35 Hours per week
£16.50 to £19.97 LTD / £14.07 to £17.02 PAYE (inc hol)

Are you looking for a rewarding role where you can make a real difference in people's lives? Join a dynamic Housing Association supporting unaccompanied asylum seekers aged 18+ with no recourse to public funds, helping them live safely, happily, and independently.

THE ROLE
You will play a key role in providing flexible housing-related support to enable service users to develop essential life skills and transition into independent accommodation.
Key Responsibilities:

• Assess and allocate housing for new tenants following procedures.
• Provide tenants with advice and information to help them maintain their tenancy.
• Conduct room checks and follow housekeeping procedures to minimize vacancies.
• Ensure tenancies are upheld and support residents in meeting their obligations.
• Conduct risk assessments and coordinate with external agencies when needed.
• Encourage resident participation and provide advice on decision-making.
• Perform health and safety checks and manage building facilities.

THE CANDIDATE
We are seeking individuals with the right attitude and transferable skills to make a real impact in this role. Previous experience in a similar sector is not essential, but you should have the following:

• Experience working in customer-facing roles, supporting diverse client groups.
• Motivation and communication skills to engage and support vulnerable people.
• Ability to work independently and manage time effectively.
• Full UK driving license and access to a car insured for business use.
• Flexibility to work across similar services within a reasonable distance from your main base.

THE CONTRACT

• 35 hours per week, 09:00 to 17:00 (On-call rota, phone only, unless emergency).
• 12-month fixed-term contract, covering a secondment, with the potential to become permanent.
• Pay range: £16.50 to £19.97 per hour LTD, £14.07 to £17.02 per hour PAYE (inclusive of holiday).