Housing Support Worker (Female)

Service Care Solutions; Godalming; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dynamic Housing Association in Surrey is seeking a Housing Support Worker (Female) for a 12-month contract. The role involves providing housing-related support to unaccompanied asylum seekers, helping them develop life skills for independent living. Candidates should demonstrate motivation and effective communication skills.

Qualifications

• Experience working in customer-facing roles.
• Ability to work independently.

Responsibilities

• Assess and allocate housing for new tenants.
• Provide advice to help maintain tenancy.
• Conduct risk assessments and coordinate with agencies.

Skills

Customer support

Communication

Motivation

Time management

Job description

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Client:

Service Care Solutions

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Other

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EU work permit required:

Yes

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Job Reference:

30f5e3efbfdd

Job Views:

11

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Job Description

Housing Support Worker (Female)
Surrey (Guildford, Woking & Waverley)
Supported Housing Scheme
12 Month Contract
35 Hours per week
£16.50 to £19.97 LTD / £14.07 to £17.02 PAYE (inc hol)

Are you looking for a rewarding role where you can make a real difference in people's lives? Join a dynamic Housing Association supporting unaccompanied asylum seekers aged 18+ with no recourse to public funds, helping them live safely, happily, and independently.

THE ROLE
You will play a key role in providing flexible housing-related support to enable service users to develop essential life skills and transition into independent accommodation.
Key Responsibilities:

• Assess and allocate housing for new tenants following procedures.
• Provide tenants with advice and information to help them maintain their tenancy.
• Conduct room checks and follow housekeeping procedures to minimize vacancies.
• Ensure tenancies are upheld and support residents in meeting their obligations.
• Conduct risk assessments and coordinate with external agencies when needed.
• Encourage resident participation and provide advice on decision-making.
• Perform health and safety checks and manage building facilities.

THE CANDIDATE
We are seeking individuals with the right attitude and transferable skills to make a real impact in this role. Previous experience in a similar sector is not essential, but you should have the following:

• Experience working in customer-facing roles, supporting diverse client groups.
• Motivation and communication skills to engage and support vulnerable people.
• Ability to work independently and manage time effectively.
• Full UK driving license and access to a car insured for business use.
• Flexibility to work across similar services within a reasonable distance from your main base.

THE CONTRACT

• 35 hours per week, 09:00 to 17:00 (On-call rota, phone only, unless emergency).
• 12-month fixed-term contract, covering a secondment, with the potential to become permanent.
• Pay range: £16.50 to £19.97 per hour LTD, £14.07 to £17.02 per hour PAYE (inclusive of holiday).