Housing Support Worker - Colchester

Joshua Robert Recruitment; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established charity is seeking a passionate Housing Support Worker to provide vital support to vulnerable individuals across the East of England. This role involves visiting properties, conducting support sessions, and assisting clients with their housing needs. You will play a key role in empowering service users, helping them to achieve their goals and maintain their accommodations. With a competitive hourly rate and the potential for contract extension, this opportunity offers a fulfilling career in social support. Join a forward-thinking organization committed to social justice and making a real difference in people's lives.

Benefits

Flexible working location

Travel reimbursement (GBP0.45 per mile)

Potential for contract extension or permanence

Qualifications

• Experience supporting adults with complex needs is essential.
• Knowledge of housing processes and tenancy sustainment is crucial.

Responsibilities

• Conduct support sessions and assist clients with benefits and housing.
• Manage housing services and provide emotional support to service users.

Skills

Support for clients with complex needs

Knowledge of social housing processes

Proactive case management

Emotional support provision

Education

Relevant training in housing or health and social care

Tools

IT equipment for administrative work

Job description

Role -

Housing Support Worker

Location -

Colchester

Covering the East of England South Patch

Hours -

Full Time (Apply online only) and (Apply online only) ROTA BASIS

Hourly Rate -

GBP14.61 PAYE and GBP19.28 Umbrella

Are you passionate about giving people a second chance? Do you hold experience in supporting adults with complex needs?

The Organisation

A responsible and progressive charity, aiming to provide social justice and support to vulnerable groups of people across the UK; victims of domestic violence, ex-offenders, young people, people with mental health difficulties and those struggling with substance misuse. They are a well-established organisation with over 20 years of experience in supported living.

This company currently operates supported housing services for rehabilitating ex-offenders, focusing on independent living skills, wellbeing, and personal development to prevent reoffending.

The Opportunity

• Competitive pay rates; GBP19.28 (Umbrella) per hour, plus GBP0.45 per mile for travel.
• Contract length: 3 months, with potential extension or permanence.
• Based in Colchester, covering the East of England South Patch.
• Flexible location for administrative work, with IT equipment provided.
• Work involves supporting service users on bail, HDC, or on license.

The Responsibilities

• Visit properties regularly, conducting support sessions with service users.
• Assist clients with benefits, housing pathways, and signposting to local agencies.
• Support income management and tenancy sustainment.
• Manage housing and support services, including property maintenance and liaising with contractors.
• Provide emotional support and monitor wellbeing.
• Support ex-offenders with housing management, support sessions, inspections, and appointments.
• Develop support and safety plans, referring to specialists as needed.
• Ensure properties are well-maintained and equipped.
• Help residents understand their responsibilities to maintain their accommodation.
• Motivate and empower service users to achieve their goals.
• Develop move-on plans for future housing options.

The Requirements

• Valid driver’s license, access to a vehicle, and business insurance.
• Experience supporting clients with complex needs (essential).
• Proactive, able to manage caseload independently.
• Knowledge of social/supported housing processes (essential).
• Support tenancy sustainment and income management.
• Enhanced DBS (on update service); HMPPS clearance required.

The Desirables

• Relevant training in housing or health and social care.
• Over 3 years’ experience in healthcare or social support roles.
• Understanding of housing law and frameworks for complex needs.