Housing Support Worker

saha; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading social housing provider in the UK is seeking a Housing Support Worker within their Pathways service. This role involves working with individuals experiencing homelessness, providing vital support to enhance their independence and connect them to resources. Ideal candidates will have experience in mental health support and a passion for making a difference. Successful applicants will benefit from comprehensive training, good working conditions, and a supportive team environment.

Benefits

£100 bonus at start

£250 bonus at 6 and 12 months

26 days annual leave rising to 31

Extra day off on your birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Loans for financial emergencies

Full induction and training

Support for career development

Qualifications

• Working knowledge of support needs for individuals with mental health issues.
• Experience in training, education, or leading activities.
• Ability to handle complex situations.

Responsibilities

• Engage with individuals experiencing homelessness to support their development.
• Work on a shift and on-call rota to provide support.
• Communicate and build trust with service users.

Skills

Communication

Resilience

Empowerment

Support for mental health

Education

Experience in social care

Job description

About The Role

Salvation Army Homes has an exciting opportunity for a Housing Support Worker based at our Pathways service, on a fixed-term contract to 31 December 2025.

The Housing Support Worker will engage creatively with people who are or have recently experienced homelessness, to identify and support the development of their strengths and talents. You will work with them to develop skills and resources to transform their lives and enable independent living.

At Pathways, we work with adults dealing with mental health issues. Their journey into independence includes 1:1 support, signposting, and supporting open communication with services that can assist in ensuring residents receive the necessary support.

About You

• You will have a working knowledge of the needs and support requirements of people with complex mental health needs or experience in another social care setting.
• You will be a great communicator, building trusting and professional relationships.
• You will be passionate about making a difference and thrive in a fast-paced environment.
• You will have a high level of resilience.
• You will empower people to develop their skills, strengths, and talents.
• You will have a good understanding of wider community resources and organizations.
• You will be comfortable dealing with difficult or complex situations.
• You likely have experience in mental health support, education, training, or leading activities.
• You will need to participate in our shift rota and on-call rota.

Benefits of working as a Housing Support Worker:

• £100 bonus at start, plus £250 at 6 months and £250 at 12 months of service.
• 26 days annual leave, rising to 31 days.
• An extra day off on your birthday.
• High Street discount scheme for savings online and in-store.
• Pension with life assurance.
• Discounted private medical insurance.
• Loans for financial emergencies.
• Full induction and role-specific training.
• Long service awards from 2.5 years.
• Support for career development.

About Us

Salvation Army Homes is a registered social landlord and one of the UK’s leading supported housing providers, dedicated to transforming lives through accommodation and support for vulnerable individuals, mainly those with complex needs or experiencing homelessness.

We aim to work with individuals to build on their strengths through person-centered, individualized strategies that support recovery and positive behavior. Our workforce is our greatest asset, and we seek the best people to continue delivering high-quality housing, support, and resettlement services to our residents.

As an equal opportunities employer, Salvation Army Homes is committed to fair treatment of all applicants and employees, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We welcome applications without bias or discrimination.