Housing Support Worker

Emerging Futures CIC; England; On-site; GBP 27,000 - 30,000; Full time

Job summary

Emerging Futures CIC is seeking a Housing Support Worker in Hertfordshire. You will support people with histories of drug and/or alcohol issues to sustain housing and progress towards independent living, within supported housing projects.

You will work with colleagues and partner agencies to deliver interventions that aid recovery, while ensuring safety and wellbeing, and supporting residents to engage in meaningful activities in the community.

Qualifications

• Experience or understanding of supporting people to develop their personal strengths and sustain tenancy within a ‘supported housing’ environment.
• Specialist harm reduction experience.
• Experience of developing partnerships and working collaboratively with other organisations.
• A coaching/ counselling/ Health and Social Care qualification.
• An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.

Responsibilities

• Support residents to recover and achieve independent living in the community.
• Collaborate with colleagues and partner agencies to provide interventions to support recovery and help people achieve independent living.
• Provide psychological therapies to support residents’ wellbeing.
• Ensure residents are safe and engaged in positive and meaningful activities in the community.
• Focussing on health and safety, risk management, housing compliance, and maintaining safe, clean, and well-managed homes for residents.
• Travel to different sites around Hemel Hempstead, Welwyn Garden City and Hatfield; occasional travel to Watford.
• Be willing to work some evenings and weekends.

Skills

Empathy

Relationship building

Partnership working

Harm reduction

Coaching / Counselling

Education

Health and Social Care qualification

Job description

About Emerging Futures CIC

Emerging Futures began in 2014, born from a belief that recovery is possible for everyone, and that those who have walked that path should lead the way forward.

From modest beginnings, Emerging Futures expanded across the UK, to a growing and diverse team of staff and volunteers, many with lived experience themselves. Offering support to people affected by homelessness and drug and alcohol use, Emerging Futures has helped thousands through housing, coaching and therapeutic programmes.

Using compassion and courage, Emerging Futures believes that recovery is not just a word, it’s a promise that anything is possible. Together, we’re working for a world where everyone has somewhere to live, something to do, and someone to love.

Key Information

Position: Housing Support Worker

Contract: Full-time

Salary: £26,539 – £30,375 per annum

Location: Hertfordshire

Hours Per Week: 37.5 hours per week

Application Closing Date: 01/11/2026

About The Role

As a Housing Support Worker, you will support people with a history of drug and/or alcohol issues, who are abstinent and living in supported housing projects.

You will work closely with colleagues and partner agencies to provide a range of interventions to support recovery and help people achieve independent living in the community.

You will also work alongside colleagues who will provide psychological therapies to support residents to improve their wellbeing.

You will ensure residents are safe and engaged in positive and meaningful activities in the community that will support their recovery.

Part of the role also focusses on health and safety, risk management, housing compliance, and maintaining safe, clean, and well-managed homes for our residents.

Given Emerging Futures operate a dispersed housing model you will be expected to travel to different sites around Hemel Hempstead, Welwyn Garden City and Hatfield every day. Occasional travel to Watford may be required.

You must also be willing to work some evenings and weekends.

Role

This is an entry-level role, and we understand that not all candidates will have direct work experience in a similar position. We provide training to all of our Housing Support Workers, enabling them to deliver the role confidently and in a holistic, person-centred way. Whilst a passion for working with people affected by addiction is crucial, candidates may also have experience of working with people with complex needs including challenging or negative behaviour, substance misuse and/or criminal offending backgrounds and supporting them to make changes to their lives. You may also have:

• Experience or an understanding of supporting people to develop their personal strengths and sustain their tenancy within a ‘supported housing’ environment.
• Specialist harm reduction experience.
• Experience of developing partnerships and working collaboratively with other organisations.
• A coaching/ counselling/ Health and Social Care qualification.
• An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.

About any adjustments, GDPR, your legal right to work, and DBS checks.

Working in our Hertfordshire services

By joining the Emerging Futures workforce, you become part of a nationwide team dedicated to providing addiction recovery support services throughout the United Kingdom. This role joins part of a larger team in Hertfordshire, with colleagues working across our services in Watford, Hatfield, Welwyn Garden City and Hemel Hempstead.