Housing Support Worker

Emerging Futures CIC; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading organization in Birmingham is seeking a Housing Support Worker to assist individuals with a history of addiction in supported housing. The role involves coordinating care, providing practical support, and working collaboratively with other agencies to promote recovery and independent living.

Qualifications

• Experience working with people with complex needs.
• Understanding of supporting people in a supported housing environment.

Responsibilities

• Support residents with daily living and care coordination.
• Assist tenants in developing practical skills to maintain their tenancies.

Skills

Communication

Empathy

Education

Health and Social Care qualification

Job description

Providing housing and recovery support with a goal of achieving independent living.

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

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About the role

As a Housing Support Worker, you will support people with a history of drug and/or alcohol issues, who are abstinent or working towards it, and living in supported housing projects.

You will assist with the daily running of the service and coordinate all aspects of the residents’ care, including referrals, move-in plans, assessments, support planning and case notes.

You will provide practical help and advice to support tenants to keep their tenancies and avoid eviction, including encourage individuals to develop practical skills such as shopping, cooking, and housework.

You will work closely with colleagues and partner agencies to provide a range of interventions to support recovery and help people achieve independent living in the community.

This role requires you to work on a rota basis covering evenings and weekends.

This is an entry-level role, and we understand that not all candidates will have direct work experience in a similar position. Whilst a passion for working with people affected by addiction or homelessness is crucial, you may also have:

• Experience of working with people with complex needs including challenging or negative behaviour, substance misuse and/or criminal offending backgrounds.
• Experience or an understanding of supporting people to develop their personal strengths and sustain their tenancy within a ‘supported housing’ environment.
• Experience of developing partnerships and working collaboratively with other organisations.
• A coaching/ counselling/ Health and Social Care qualification.
• An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.

How to apply

To apply for this role, click the ‘apply now’ button and complete our online application form.

Our online application form consists of a set of “getting to know you” questions that are specific to each role.

For most of our positions, we also ask that you upload a CV. Download the job description for a full list of duties along with a person specification detailing essential and desirable skills.

See below for our step-by-step guide to completing your application, and some useful tips to help you understand what we look for.

Copy and save the URL at the bottom of the form

STEP 1

Copy and save the URL at the bottom of the form

So that you can revisit your application at a later date.

STEP 2

STEP 2

Complete your personal details

In order for us to contact you about your application.

STEP 3

STEP 3

Answer our ‘about you’ questions

To help us understand your values, skills and experience.

STEP 4

Upload your CV

STEP 4

Upload your CV

Not all roles require a CV. This will not be visible if it is not required.

STEP 5

Complete the declarations

STEP 5

Complete the declarations

About any adjustments, GDPR, your legal right to work, and DBS checks.

STEP 6

Don’t forget to click ‘submit’

STEP 6

Don’t forget to click ‘submit’

Wait until you see the “application successful” message.

Useful tips

Read these useful tips to help you prepare your application.

• Our job applications are submitted on an online form by clicking the “apply now” button. As with all online webpages, if you lose your internet connection the page can crash, and you risk losing your application.
• To avoid this happening, we’d advise writing the answers to our ‘getting to know you’ questions offline first, either on your computer or phone. Once you’re happy and ready to submit, you can paste them into the online form. Alternatively, copy the form URL displayed at the bottom of the form by the “submit” button, and use this to revisit your application online later.
• It’s always worth double checking that your email address and phone number are correct. If there are typos here, we won’t be able to contact you about your application after we have shortlisted to interview.
• Write your ‘getting to know you’ responses in your own words. Imagine you’re speaking to the person who you hope might hire you. The more we know about the real you, your values, and your experiences the better (so don’t let ChatGPT answer for you!).
• Read through your responses a few times before you send the final application and correct any spelling errors or add anything you may have missed. We’re not looking for seasoned copywriters, but it shows you’ve taken care over your application.
• Not all our jobs require you to upload a CV, but if you are asked to, please make sure it’s in a format that we can read. Accepted formats: pdf, doc, jpeg, jpg, png, txt, docx.
• Once you have submitted your application, wait until you see the “application successful” message. You’ll also receive an email confirming the application has been received, which has a link to complete our Equality and Diversity short survey.

Working in our Midlands services

By joining the Emerging Futures workforce, you become part of a nationwide team dedicated to providing addiction recovery support services throughout the United Kingdom.This role joins part of a larger team in the Midlands, with colleagues working across our services in Birmingham and Worcester.

Registered office: Glen Valley House, 634 Bacup Road, Waterfoot, Rossendale, Lancashire, BB4 7AW Company number: 8938725