Housing Support Worker

Vetro Recruitment; Ammanford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Vetro Recruitment is seeking a Homeless Support Worker in Ammanford, Wales to assist residents in a hostel setting, helping them navigate housing pathways with compassion and professionalism. The role offers flexible hours and the chance to develop skills in a leading specialist provider.

You will support occupants, promote safety, equality, and high-quality care, and liaise with Housing Officers to meet client needs.

Qualifications

• Experience in social care or housing is desirable.
• Strong communication skills and empathy are essential.
• Commitment to safety, equality and high-quality support.
• Ability to work across rotating shifts (7am-7pm, 7pm-7am).

Responsibilities

• Support hostel occupants in adhering to rules and regulations
• Provide emotional support to individuals experiencing homelessness or other vulnerabilities
• Explain and ensure compliance with health and safety procedures within the hostel
• Offer relevant information to visitors and residents
• Liaise with Housing Officers to meet client needs effectively
• Promote equality and diversity within the supported housing environment
• Maintain high standards of customer care and support

Skills

Empathy and compassion

Excellent communication

Flexibility across shifts

Safeguarding awareness

Social care or housing experience (des

Job description

Homeless Support Worker - Ammanford, Wales

Are you passionate about making a difference in the lives of vulnerable individuals? We are seeking dedicated Homeless Support Workers to join a leading specialist provider in Ammanford. This is an excellent opportunity for experienced professionals or those looking to enter the homeless sector, offering flexible hours and a rewarding environment.

As a Homeless Support Worker in Ammanford, you will play a vital role in supporting individuals facing homelessness and related challenges, helping them to rebuild their lives with compassion and professionalism.

• Support hostel occupants in adhering to rules and regulations
• Provide emotional support to individuals experiencing homelessness or other vulnerabilities
• Explain and ensure compliance with health and safety procedures within the hostel
• Offer relevant information to visitors and residents
• Liaise with Housing Officers to meet client needs effectively
• Promote equality and diversity within the supported housing environment
• Maintain high standards of customer care and support

• Strong empathetic approach and value-based attitude
• Experience within a social care or supported housing environment (desirable)
• Excellent communication and interpersonal skills
• Ability to work flexibly across shifts (7am - 7pm / 7pm - 7am)
• Commitment to promoting safety, equality, and high-quality support

Vetro is an equal opportunities employer and decisions are made on merit alone.