Housing Stability & Move-On Advisor

BCHA; Exeter; On-site; GBP 22,000 - 28,000; Full time

Job summary

BCHA in the community is seeking a frontline, relationship-based role within our homelessness accommodation service focused on stabilisation and move-on into independent housing. You will work with individuals who have experienced homelessness, addiction, trauma, or involvement with the criminal justice system, helping them stabilise and develop skills for independent living.

This role goes beyond housing management; it empowers people to believe change is possible, supports budgeting and

Qualifications

• Is confident working with complex needs and managing risk.
• Understands stabilisation-focused support and trauma-informed practice.
• Believes in progression and move-on, promoting independence rather than dependency.
• Communicates clearly and professionally.
• Is organised and able to manage competing priorities.

Responsibilities

• Work directly with individuals within our homelessness service
• Build professional, boundaried and trusting relationships that promote stabilisation
• Support individuals to manage their accommodation and develop independent living skills
• Work closely with Housing Officers to provide practical, personalised housing support
• Identify underlying challenges and coordinate appropriate internal and external services
• Support with budgeting, benefits and income maximisation
• Apply a person-centred, strengths-based approach to achieve positive outcomes
• Maintain accurate, professional and timely case records
• You will support people to move from crisis to stability - and from stability towards independence.
• The role requires resilience, emotional intelligence, strong professional boundaries and the ability to remain calm and solution-focused in dynamic environments.

Skills

Complex needs

Risk management

Trauma-informed

Progression focus

Communication

Organisation

Job description

BCHA in the community is seeking a frontline, relationship-based role within our homelessness accommodation service focused on stabilisation and move-on into independent housing. You will work with individuals who have experienced homelessness, addiction, trauma, or involvement with the criminal justice system, helping them stabilise and develop skills for independent living.

This role goes beyond housing management; it empowers people to believe change is possible, supports budgeting and