Housing Stability Coach (Lived experience peer role)

Recovery Focus; Sheffield; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme 4.5% employer contrib.

Life assurance (3× annual salary)

Enhanced sick pay

Birthday leave

Professional fee reimbursement for资格

24/7 online GP access

Recognition and long service awards

£500 Recommend a Friend bonus

Cycle to Work scheme

Blue Light Card discounts

Free will writing service

Inclusion and accessibility

Job summary

Waythrough is recruiting a Housing Stability Coach (Lived experience peer role) based in Sheffield with outreach focus. The role supports individuals at transition points, including prison release and discharge from recovery housing, to sustain accommodation and reduce homelessness risk.

37 hours/week, £25,878–£30,868 per year, permanent contract. Applicants will use their lived experience to build trust, provide emotional and practical support, and work alongside housing and treatment services

Qualifications

• Lived experience of substance use, recovery and/or homelessness (with a period of stability)
• Experience of engaging with support services (e.g., treatment services, housing services, mental health services)
• Demonstrable experience of supporting, mentoring, or advocating for others (formal or informal)
• Understanding of the challenges associated with substance use, recovery journeys, and/or homelessness
• Ability to build trusting relationships and engage people
• Ability to motivate and inspire individuals to make positive changes
• Reliable and able to maintain consistency with clients
• Driving licence and access to vehicle is essential

Responsibilities

• Use lived experience to build trusting, credible relationships with individuals who may be disengaged from services
• Provide emotional and practical support during high-risk transition periods
• Act as a positive role model, demonstrating recovery and stability
• Contribute to a team effort that supports individuals transitioning from prison, treatment services, or recovery supported housing, including residential rehabilitation into independent living
• Assist with settling into new tenancies, including establishing routines and accessing local services
• Provide early-stage support to reduce the risk of tenancy breakdown
• Support individuals to understand and maintain their tenancy responsibilities
• Identify early warning signs of tenancy risk (e.g. relapse, disengagement, arrears)
• Work alongside housing stability workers to implement relapse-informed housing plans
• Encourage engagement with drug and alcohol treatment and recovery services where appropriate
• Support individuals to develop coping strategies and relapse prevention approaches
• Promote wellbeing, independence, and community integration
• Work in partnership with services such as housing, probation, health and social care
• Advocate on behalf of clients to ensure access to services
• Contribute to joint support planning and case reviews
• Maintain appropriate professional boundaries within a peer role
• Recognise and respond to safeguarding concerns
• Share relevant information with the team to support risk management
• Follow organisational policies and procedures
• Maintain accurate and timely records of engagement and support provided
• Work flexibly, including community visits and lone working

Skills

Lived experience

Engaging with support services

Mentoring/advocating

Relationship building

Motivating others

Reliability

Professional boundaries

Driving licence

Job description

Housing Stability Coach (Lived experience peer role) - Likewise Location: Base location will be Portland House, Sheffield S3 8UG however role will be predominantly outreach based. Driving licence and access to vehicle is essential due to this. Working Hours: 37 hours per week, 9am-5pm with the requirement to work outside or normal hours when needed. Contract Type: Permanent Salary: £25,877.80 - £30,868.31 per annum Please note that interviews will be held as and when, therefore the close date is subject to change.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role

Guided by the Housing Stability Workers, you will use your lived-experience and skills, to provide peer-led support to individuals at key transition points, including prison release and discharge from recovery housing and residential rehabilitation. The role will focus on strengthening engagement with the housing project and other key services, building trust, and supporting individuals to sustain accommodation and reduce the risk of repeat homelessness.

Key duties will include

• Use lived experience to build trusting, credible relationships with individuals who may be disengaged from services
• Provide emotional and practical support during high-risk transition periods
• Act as a positive role model, demonstrating recovery and stability
• Contribute to a team effort that supports individuals transitioning from prison, treatment services, or recovery supported housing, including residential rehabilitation into t independent living
• Assist with settling into new tenancies, including establishing routines and accessing local services
• Provide early-stage support to reduce the risk of tenancy breakdown
• Support individuals to understand and maintain their tenancy responsibilities
• Identify early warning signs of tenancy risk (e.g. relapse, disengagement, arrears)
• Work alongside housing stability workers to implement relapse-informed housing plans
• Encourage engagement with drug and alcohol treatment and recovery services where appropriate
• Support individuals to develop coping strategies and relapse prevention approaches
• Promote wellbeing, independence, and community integration
• Work in partnership with services such as housing, probation, health and social care
• Advocate on behalf of clients to ensure access to services
• Contribute to joint support planning and case reviews
• Maintain appropriate professional boundaries within a peer role
• Recognise and respond to safeguarding concerns
• Share relevant information with the team to support risk management
• Follow organisational policies and procedures
• Maintain accurate and timely records of engagement and support provided
• Work flexibly, including community visits and lone working

About you

• Lived experience of substance use, recovery and/or homelessness (with a period of stability)
• Experience of engaging with support services (e.g., treatment services, housing services, mental health services)
• Demonstrable experience of supporting, mentoring, or advocating for others (formal or informal)
• Understanding of the challenges associated with substance use, recovery journeys, and/or homelessness
• Ability to build trusting relationships and engage people
• Ability to motivate and inspire individuals to make positive changes
• Reliable and able to maintain consistency with clients
• Commitment to personal development and ongoing recovery
• Ability to manage personal boundaries and maintain professionalism
• Driving licence and access to vehicle is essential

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year
• Inclusion and accessibility

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-09-22

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.