Housing, Resettlement, Support and Education Worker

City of York Council; York and North Yorkshire; Presencial; GBP 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous annual leave

Local Government Pension Scheme

Health & Wellbeing initiatives

Rewards package

Flexible working

Community engagement

Learning & Development

Discounts and savings

Resumo da oferta

City of York Council invites applications for a role in Howe Hill for Young People (HH4YP). You will deliver housing, resettlement and education support to 16-25 year olds, aiming to help them gain independent living skills. The post requires empathy, resilience, and the ability to work unsocial hours within a 24/7 rota.

The service emphasizes safeguarding and requires an enhanced DBS check. Applicants should communicate effectively with the public in English at CEFR level C2 and be prepared for

Qualificações

• Experience of working with homeless people and in supported accommodation is essential.
• Capable of working on your own initiative and with supervision.
• Competent in communicating with the public in English to CEFR level C2.
• Willingness to work regular evenings and weekends as part of a 24/7 rota.

Responsabilidades

• Provide high quality Housing, Resettlement and Education Support to residents.
• Develop and deliver an innovative programme of practical and personal development activities.
• Support young people to live independently and cope with stressful situations.
• Work as part of a team and be flexible with shift patterns.

Conhecimentos

Interpersonal skills

Resilience under pressure

Own initiative

Public speaking (CEFR C2)

Descrição da oferta de emprego

We have an exciting job opportunity for an employment position within CYCs young persons supported accommodation scheme, Howe Hill for Young People (HH4YP) which is part of the CYC Housing Options and Support Service. We are looking to recruit a committed and enthusiastic person to provide high-quality Housing, Resettlement and Education Support to customers living in Howe Hill for Young People.

HH4YP is a resettlement supported accommodation service for young people aged 16-25 providing accommodation, support and education work with a view to helping people gain the necessary skills to move on into more independent accommodation suitable to their needs.

The successful applicant will work within the team and under the guidance of the supervisor at Howe Hill to develop and deliver an innovative programme of practical and personal development activities to enable a person to live independently.

You will provide appropriate emotional and physical support to young people accessing the service who are vulnerable and under a lot of stress and therefore the successful applicant will have good interpersonal skills and will understand the issues young people face when homeless.

You will be capable of working on your own initiative under the guidance of a manager.

Experience of working with homeless people and in supported accommodation is essential along with an understanding of the issues surrounding the client groups.

You will need to be able to demonstrate that you are sympathetic, and firm and you are able to cope in situations which can be stressful as well as rewarding.

The service functions on a 24-hour basis, 365 days per year, and you will be expected to be part of the shift rota patterns including some regular evenings and weekends, ensuring that the young people living in the service are properly motivated and supported.

This post is not suitable as a job share opportunity.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.

• generous annual leave allowance
• access to the Local Government Pension Scheme
• comprehensive Health & Wellbeing initiatives
• reward package which recognises your contribution
• flexible working practices
• community engagement and volunteer activities
• continuous Learning & Development
• a growing range of discounts, rewards and savings

For further information or an informal discussion please contact Donna Kennelly at [e-mail] or on 07885498818.

Closing date: Sunday 18 October at 12 midnight

Interview date: Week Commencing 5 November 2026