Housing Regulation Licensing Team Leader

Portsmouth City Council; Portsmouth; On-site; GBP 42,000 - 56,000; Full time

Job summary

Portsmouth City Council is seeking an experienced supervisor to lead a team of officers responsible for enforcing the HMO licensing scheme and housing standards in the Private Sector Housing service. You will support the Housing Regulation Manager to ensure compliance with legislation and policies, delivering a high-quality regulatory service.

The role requires strong leadership, evidence-based decision making, and ability to work across teams.

Qualifications

• Must have level 5 qualification in housing, construction or environmental health or equivalent experience.
• Desirable level 6 qualification and supervision experience.
• CPD and professional body membership encouraged (CIEH/CIH).

Skills

Team leadership

Housing enforcement

Time management

Regulatory knowledge

Excellent communication

Data analysis

Education

Level 5 housing/ENV health qualification

Level 6 qualification desirable

Tools

Microsoft Word

Microsoft Excel

Database systems

Job description

You will supervise and support a team of officers responsible for the enforcement and administration of the HMO licensing scheme and housing standards within the Private Sector Housing service for Portsmouth City Council. You will also support the Housing Regulation Manager to ensure the service complies with relevant legislation, regulations and policies, and is a high quality effective regulatory service.

Skills:

It is essential that the post holder is (a) educated up to (or working towards) at least level 5 in a relevant Housing, construction or environmental health qualification or (b) ideally will have demonstrable experience in working within an enforcement team in a regulatory field.

It is desirable that the post holder will hold (or be working towards holding) a level 6 qualification in housing, environmental health, environmental science, housing engineering or construction and has experience of, and training in, the supervision of professional officers.

It is desirable that the post holder holds (or is working towards holding) member level CIEH membership, chartered member of the CIH or membership of another relevant body. This will include evidence of extensive continual professional development (CPD).

For new starters without a relevant qualification. Applicants will be considered for a development role starting at band 9 and moving to band 10 when level 5 level is achieved.

The post holder can balance a busy and varied workload with strong time management.

The post holder will have a demonstrable knowledge of inspecting residential property and support direct reports in doing so is essential.

The post holder will have demonstrable knowledge and experience of the Housing Health and Safety Rating system (HHSRS) and supporting direct reports in its application.

The post holder will have knowledge of relevant legislation such as the Housing Acts, Public Health Acts, and Police and Criminal Evidence Act (PACE) to support and advise direct reports on such matters.

The post holder will have knowledge and experience of enforcement action, including keeping accurate and detailed records, having a pragmatic approach to evidence gathering, assessing and making decisions on the best course of action and supporting direct reports in this task.

Ability to encourage and inspire good performance in the team and experience of identifying and improving poor performance.

Ideally have Experience of supervising staff, including monitoring and improving performance using data.

Has the ability to work proactively and is able to remain motivated and can motivate others, working on your own initiative in coordinating multiple tasks and leading by example.

The post holder will be able to identify and provide advice to a range of stakeholders and direct reports on necessary property repairs and produce schedules of works with clear instructions on what works should be carried out.

The post holder will be emotionally resilient and able to support direct reports in remaining resilient with the impact of being exposed to customer's difficult circumstances. Being able to remain professionally detached and focused even if the message you deliver involves saying no in difficult circumstances.

Excellent communication skills. Ability to communicate clearly and concisely with different audiences at different levels, both verbally and in writing. The post holder will be competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases. Also how to understand data that is presented and how it reflects the performance of the system as well as that of individual officer performance.

The post holder will have an understanding of Systems Thinking approach in relation to the importance of applying value steps within the purpose of the service.