Housing Project Worker Nottingham

Nottingham Community Housing Association Ltd; Nottingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

36.5 days annual leave

Sleep-in shift payments

Training and development

Inclusive workplace culture

Supportive team

Job summary

Nottingham Community Housing Association Ltd is seeking a Housing Project Worker for Gedling Grove, a 15-bed temporary accommodation for single adults experiencing homelessness in Nottingham. You will blend practical tenancy support with housing progression and person-centred guidance to help residents move on within about 6 months.

You will develop Move-On and Ready-to-Move Plans, support with tenancy responsibilities, budgeting, and access to services, while building partnerships with local

Qualifications

• Clear, friendly and professional communicator.
• Able to read, follow and record information accurately.
• Confident using basic IT (emails, Word, updating records).
• Resilient, calm under pressure, and able to manage challenging situations.
• Understands professional boundaries and confidentiality.
• Positive attitude, strong work ethic, and values‑driven approach.

Responsibilities

• Create and monitor Move-On Plans and Ready-to-Move Plans within the first week of arrival.
• Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
• Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
• Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
• Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
• Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).
• Support Housing Benefit applications and maximise income opportunities. Log incidents, risks and concerns in line with policy.

Skills

Communication skills

Record keeping

Basic IT

Resilience

Professional boundaries

Confidentiality

Tools

Email

Word processing

Updating records

Job description

Are you ready to help people build brighter futures through housing and tenancy support? Are you based in Nottingham?

As a Housing Project Worker at Gedling Grove, you will work within our 15‑bed temporary accommodation service for single adults experiencing homelessness, perfect for someone who thrives in a role that blends practical support, housing progression, and person‑centred guidance. You’ll play a key part in helping residents build stability, develop essential life skills, and move on into long‑term housing—typically within 6 months.

• 36.5 days annual leave including bank holidays, with the option to buy and sell leave.
• Additional payments for sleep‑in shifts
• Comprehensive training and ongoing development opportunities
• A welcoming, inclusive and diverse workplace culture
• Ongoing support from experienced and dedicated colleagues

The Role

As a Housing Project Worker, you will support individuals to sustain their tenancies and access safe, stable housing. You will provide practical tenancy management assistance, support residents to access relevant services, and help them progress towards greater independence and long‑term housing solutions. The position combines housing management, tenant engagement, and partnership working to promote positive outcomes for vulnerable individuals and maintain a safe, supportive living environment.

Key Responsibilities

• Create and monitor Move‑On Plans and Ready‑to‑Move Plans within the first week of arrival.
• Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
• Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
• Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
• Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
• Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).

2) Operational & Safety Responsibilities

Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non‑engagement through persistent, flexible support and extend concerns where necessary.

About You

• Clear, friendly and professional communicator with a genuine desire to help others progress.
• Able to read, follow and record information accurately.
• Confident using basic IT (emails, Word, updating records).
• Resilient, calm under pressure, and able to manage challenging situations.
• Understands professional boundaries and confidentiality.
• Positive attitude, strong work ethic, and values‑driven approach.

Working Hours

You must be available to work all shift patterns below. This role is for 37 hours, and shfits run Monday to Sunday, including bank holidays etc. This service is open 365 days a year. Shifts include:

07:15 - 14:30

13:15 - 20:45

20:45 - 07:15

This role is ideal if you’re passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under‑represent...

We reserve the right to close the vacancy early if we receive sufficient interest in the role. Previous applicants need not apply.