Housing Performance and Improvement Analyst

Slough Borough Council; Slough; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

26 days annual leave

LGPS

Wellbeing initiatives

Tax-free childcare

Season ticket loan

Job summary

Slough Borough Council is seeking an experienced Housing Performance and Improvement Analyst to support the recovery and transformation of the NEC Housing Management System. You will combine business analysis, data insight and service improvement to review processes and design more efficient, compliant, customer-focused ways of working.

The role involves facilitating stakeholder workshops, mapping processes, analysing data, developing reports and Power BI dashboards, and identifying automation

Qualifications

• Experience in housing or local government.
• Strong knowledge of housing management systems.
• Proficiency in SQL, Power BI and Microsoft Office.

Responsibilities

• Facilitate stakeholder workshops and map current and future processes.
• Analyse operational data and develop performance reports.
• Develop Power BI dashboards to support decision making.
• Identify opportunities for automation and improved data quality.
• Support recovery and transformation of the NEC Housing Management System.

Skills

Data analysis

Process mapping

Stakeholder workshops

Power BI dashboards

SQL

Microsoft Office

Tools

SQL

Power BI

Microsoft Office

Job description

• Directorate:HousingServices
• Pay Level:8,£49,868-£55,273(fully inclusive of Local Weighting Allowance of £1,130 per annum)
• Contract Type:Permanent
• Working Hours:37hours per week
• Location:Observatory House/Slough Hybrid(minimum 2 days per week in the office)
• DBS requirement:Basic

The closing date for applications ismidnight onMonday 26th October 2026

Interviews will be held week commencing Monday 2nd November 2026

What you’ll be doing:

We are looking for an experienced and analytical Housing Performance and Improvement Analyst to support the recovery and transformation of our NEC Housing Management System. Working across Housing Services, you will combine business analysis, data insight and service improvement expertise to review processes, gather requirements and design more efficient, compliant and customer-focused ways of working.

You will facilitate stakeholder workshops, map current and future processes, analyse operational data, develop performance reports and Power BI dashboards, and identify opportunities for automation and improved data quality. The ideal candidate will have business analysis experience within housing or local government, strong knowledge of housing management systems, and proficiency in tools such as SQL, Power BI and Microsoft Office.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team:[e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Follow the linkHEREto learn more.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note we are unable to provide visa sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

How we recruit at Slough Borough Council

Our 8 Core Skills

At Slough Borough Council, we are movingForward Together. Our core skills reflect what we value and will form part of your interview.

Click hereto findout more -How we recruit | Slough Borough Council