Housing Performance and Improvement Analyst

Slough Borough Council; Slough; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Wellbeing initiatives

Tax-free childcare

Season ticket loan

Job summary

Slough Borough Council is seeking an experienced Housing Performance and Improvement Analyst to support the recovery and transformation of our NEC Housing Management System. You will analyse data, map processes and design efficient, compliant, citizen-focused ways of working.

You will run stakeholder workshops, develop Power BI dashboards, and identify automation opportunities while leveraging SQL and Microsoft Office across Housing Services. This role is hybrid with in-office days in Slough.

Qualifications

• Experience in housing or local government analysis roles.
• Strong knowledge of housing management systems.
• Proficiency in SQL, Power BI and Microsoft Office.

Responsibilities

• Support recovery and transformation of NEC Housing Management System.
• Gather requirements and design efficient, compliant processes.
• Facilitate stakeholder workshops and map current/future processes.
• Analyse operational data and develop performance reports and dashboards.
• Identify opportunities for automation and improved data quality.

Skills

Stakeholder engagement

Data analysis

Microsoft Excel

Report writing

Tools

SQL

Power BI

Microsoft Office

Job description

• Directorate: Housing Services
• Pay Level: 8,£49,868-£55,273 (fully inclusive of Local Weighting Allowance of £1,130 per annum)
• Contract Type: Permanent
• Working Hours: 37 hours per week
• Location: Observatory House/Slough Hybrid (minimum 2 days per week in the office)
• DBS requirement: Basic

The closing date for applications is midnight on Monday 26th October 2026

Interviews will be held week commencing Monday 2nd November 2026

What you'll be doing:

We are looking for an experienced and analytical Housing Performance and Improvement Analyst to support the recovery and transformation of our NEC Housing Management System. Working across Housing Services, you will combine business analysis, data insight and service improvement expertise to review processes, gather requirements and design more efficient, compliant and customer-focused ways of working.

You will facilitate stakeholder workshops, map current and future processes, analyse operational data, develop performance reports and Power BI dashboards, and identify opportunities for automation and improved data quality. The ideal candidate will have business analysis experience within housing or local government, strong knowledge of housing management systems, and proficiency in tools such as SQL, Power BI and Microsoft Office.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months' service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days' annual leave, rising to 30 days after 2 years and 33 days after 5 years' service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note we are unable to provide visa sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

Our 8 Core Skills

At Slough Borough Council, we are moving Forward Together. Our core skills reflect what we value and will form part of your interview.

The Council reserves the right to close adverts early should we receive a number of suitable applications.