Housing Outreach Support Worker – Flexible Frontline Impact

SEVENOAKS DISTRICT COUNCIL; Sevenoaks; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Free parking

Local Government Pension Scheme

Employee discounts

Employee assistance programme

Job summary

SEVENOAKS DISTRICT COUNCIL is seeking an Housing Outreach Support Worker to engage with rough sleepers and provide person-centred support to secure accommodation and stability. You will work flexibly across Vine Court Road and Argyle Road, Sevenoaks, delivering proactive outreach and bespoke support plans.

The role requires substantial frontline experience, safeguarding knowledge, and the ability to collaborate with health, social care and partner agencies to improve outcomes for vulnerable

Qualifications

• Two years’ experience supporting vulnerable customers in housing or a similar setting.
• Experience with rough sleepers and developing outcome-focused support plans.
• Knowledge of homelessness and housing legislation (e.g., HRA 2017, Housing Act 1996).
• Understanding of safeguarding, risk assessment and professional boundaries.
• Excellent communication with empathy in sensitive situations.
• Experience collaborating with statutory, voluntary and community partners.
• Housing-related qualification (or equivalent) and local government experience desirable.

Responsibilities

• Identify and engage with rough sleepers through regular outreach sessions across the District.
• Develop and implement tailored support plans in consultation with customers.
• Support customers to engage with health, social care, benefits, advocacy and other services.
• Coordinate multi-agency interventions with partner agencies.
• Maintain accurate case records using housing case management systems.
• Assist in emergency housing situations and contribute to homelessness initiatives.

Skills

Empathy

Communication

Outreach

Safeguarding

Risk assessment

Professional boundaries

Collaboration

Education

Housing/homelessness qualification

Job description

SEVENOAKS DISTRICT COUNCIL is seeking an Housing Outreach Support Worker to engage with rough sleepers and provide person-centred support to secure accommodation and stability. You will work flexibly across Vine Court Road and Argyle Road, Sevenoaks, delivering proactive outreach and bespoke support plans.

The role requires substantial frontline experience, safeguarding knowledge, and the ability to collaborate with health, social care and partner agencies to improve outcomes for vulnerable