Housing Options Officer: Help Homes & End Homelessness

Oadby Wigston; Oadby; Hybride; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Great holiday

Flexitime

Local government pension scheme

Résumé du poste

Oadby and Wigston Borough Council is seeking an enthusiastic Housing Options Officer to advise households who are homeless or at risk. The role focuses on supporting clients to retain or secure accommodation, with emphasis on interview-led assessments and negotiated outcomes.

The post is based at Brocks Hill, Oadby, with agile working and minimum one office day per week. DBS check is required; guaranteed interview for eligible candidates under our scheme.

Qualifications

• Demonstrable experience in a similar housing options role.
• Excellent interpersonal and communication skills.
• Experience conducting interviews, investigations and negotiations.
• High attention to detail in casework and records.

Responsabilités

• Advise customers on housing options if homeless or at risk.
• Work with households to retain or secure accommodation.
• Engage with applicants to assess needs and eligibility.
• Support local access to accommodation pathways and information.

Connaissances

Interpersonal skills

Interviewing

Investigations

Negotiation

Attention to detail

Description du poste

Oadby and Wigston Borough Council is seeking an enthusiastic Housing Options Officer to advise households who are homeless or at risk. The role focuses on supporting clients to retain or secure accommodation, with emphasis on interview-led assessments and negotiated outcomes.

The post is based at Brocks Hill, Oadby, with agile working and minimum one office day per week. DBS check is required; guaranteed interview for eligible candidates under our scheme.