Housing Options & Homelessness Lead (Contract)

Civic Recruitment Limited; Kettering; On-site; GBP 70,000 - 90,000; Full time

Job summary

Civic Recruitment Limited seeks an experienced Interim & Executive Manager to lead the Housing Advice and Options Service for the Kettering area. The role focuses on homelessness prevention, assessment and housing advice, ensuring statutory duties are met.

You will oversee 5 Team Leaders and a Senior Landlord Liaison Officer, drive service improvement, manage budgets, and build partnerships with providers, health and adult social care to reduce homelessness.

Qualifications

• Significant experience managing housing advice, homelessness or housing options services.
• Experience leading high-performing teams.
• Experience managing budgets and financial resources.
• Experience developing housing policies, strategies and service improvement initiatives.
• Experience working with vulnerable individuals, families and homeless households.
• Excellent partnership working and stakeholder management skills.

Responsibilities

• Lead and manage the Housing Advice and Options Service.
• Provide leadership to: 5 Team Leaders, 1 Senior Landlord Liaison Officer, 1 Reviews Officer.
• Ensure the service delivers high-quality housing advice and homelessness prevention outcomes.
• Monitor service performance and ensure compliance with statutory duties.
• Motivate, mentor and develop staff to achieve high standards of service delivery.
• Promote a culture of continuous improvement and customer-focused practice.
• Develop and review housing advice, homelessness and related service policies.
• Lead multi-agency approaches to homelessness prevention and housing support.
• Manage service budgets and monitor expenditure.

Skills

Leadership

Budget management

Stakeholder management

Housing policy knowledge

Homelessness legislation

Strategic planning

Education

CIH Membership

Job description

Civic Recruitment Limited seeks an experienced Interim & Executive Manager to lead the Housing Advice and Options Service for the Kettering area. The role focuses on homelessness prevention, assessment and housing advice, ensuring statutory duties are met.

You will oversee 5 Team Leaders and a Senior Landlord Liaison Officer, drive service improvement, manage budgets, and build partnerships with providers, health and adult social care to reduce homelessness.