Housing Officer - Voids

Praneeth Projects; Ashington; Hybrid; GBP 37,000; Full time

Job summary

An established industry player is seeking a passionate Housing Officer to join their Void Inspections team. This role offers a unique opportunity to impact the community by ensuring properties are ready for new residents. With a focus on collaboration and organization, you'll manage inspections, coordinate repairs, and maintain essential documentation. The position includes a generous benefits package, including a health cash plan and a pension scheme. If you are driven to make a difference and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

28 days annual leave plus bank holidays

Work from home up to 2 days per week

Health cash plan

Savings on gym memberships

Generous pension scheme with life insurance

Qualifications

• Experience in housing, property, or building management.
• Strong organizational skills and attention to detail.

Responsibilities

• Inspect vacant properties and coordinate repairs to ensure readiness.
• Collaborate with contractors and maintain detailed records.

Skills

Housing Management

Property Inspection

Communication Skills

Organizational Skills

Health & Safety Knowledge

Tools

QL System

Job description

When registering for this job, you will be redirected to the online application form. Please ensure that it is completed in full for your application to be reviewed.

Housing Officer Voids Housing

Location: Ashington, Northumberland

Salary: £36,047 per annum (including car allowance)

Hours: 37 per week, Monday to Friday

Contract: Permanent

Closing Date: 12 Noon on Friday, 16th May 2025

Are you ready for an exciting challenge? Do you thrive in fast-paced environments where your skills and determination help families find pride in their homes? Then our Housing Officer (Voids) role is for you.

Role Benefits

• 28 days annual leave plus bank holidays
• Work from home up to 2 days per week
• Health cash plan with cashback over £1000 annually for healthcare expenses, including cover for dependents up to age 21 or 24 if in full-time education
• Savings on gym memberships, cashback, and discounts from major retailers
• Generous pension scheme with life insurance of 3x salary

About The Role

You will be based at our head office in Ashington, covering Berwick, South East Northumberland, North Tyneside, and Newcastle, with flexibility to cover other areas such as Durham when needed.

Responsibilities

This role involves preparing properties for new residents, ensuring safety and readiness. Key responsibilities include:

• Inspecting vacant properties and coordinating repairs to ensure they are 'ready to let'
• Collaborating with contractors, social services, energy suppliers, and internal teams
• Maintaining detailed records and tracking progress using systems like QL
• Managing energy transfers and resolving supply issues with providers like British Gas
• Ensuring all documentation such as EPCs, gas safety certificates, and EICRs are in place

About You

We seek someone with energy, passion, and commitment, possessing strong organizational skills and a focus on making a difference.

Requirements

• Experience in housing, property, or building management
• Ability to coordinate multiple teams and stakeholders under deadlines
• Excellent communication skills and attention to detail, especially regarding repairs, maintenance, and health & safety

About Us

• We are dedicated to helping those in need of housing by providing quality homes and services.
• As one of the North East's largest housing providers, we serve over 60,000 customers through building, renting, selling, and managing homes.
• We are committed to our values of customer focus, teamwork, respect, accountability, integrity, and leadership, reflected in our Bernicia Way culture.

At Bernicia Homes, we create more than houses; we build communities. We are seeking a detail-oriented individual to join our Void Inspections team. A valid driving license is required as you will need to drive for business.

For more information, contact Gemma Rickard at 0191 2383158.

We may close this vacancy early if we receive a high volume of applications.

We are committed to equal opportunities and welcome applicants from underrepresented groups.