Housing Officer - Voids

Praneethdevelpers; Ashington; On-site; GBP 37,000; Full time

Job summary

A leading housing provider in North East England is seeking a Housing Officer (Voids) to manage vacant properties and ensure they are ready for new tenants. The role requires strong organizational and communication skills, with responsibilities including inspections, coordination with contractors, and maintaining documentation. The position offers a competitive salary and benefits, including work-from-home options and a generous pension scheme.

Benefits

28 days annual leave (plus bank holidays)

Work from home up to 2 days per week

Health cash plan membership

Savings on gym memberships and discounts on major retailers

Generous pension scheme with life insurance of 3x salary

Qualifications

• Experience in housing, property, or building management.
• Ability to coordinate between multiple teams and external stakeholders under deadlines.

Responsibilities

• Inspect vacant properties and coordinate works to ensure they are 'ready to let'.
• Collaborate with contractors and internal teams to bring homes into use efficiently.

Skills

Organizational Skills

Communication

Attention to Detail

Education

Experience in housing, property, or building management

Job description

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Housing Officer Voids Housing

Ashington, Northumberland.

Salary: £36,047 per annum (including car allowance).

Hours: 37 per week, Monday to Friday

Contract: Permanent

Closing Date: 12-Noon on Friday 16th May 2025

Are you ready for an exciting challenge where every day is different? Do you thrive in fast-paced environments, ensuring families are given homes they can be proud of? Then our Housing Officer (Voids) role is for you.

Role Benefits

• 28 days annual leave (plus bank holidays)
• Work from home up to 2 days per week
• Health cash plan membership to claim cashback over £1000 annually for healthcare needs, including dependents up to age 21 or 24 if in full-time education
• Savings on gym memberships, cashback, and discounts on major retailers
• Generous pension scheme with life insurance of 3x salary

About The Role

Based at our head office in Ashington, covering Berwick, South East Northumberland, North Tyneside, and Newcastle, with flexibility to cover other areas such as Durham.

Responsibilities

• Inspect vacant properties and coordinate works to ensure they are "ready to let" (RTL)
• Collaborate with contractors, social services, energy suppliers, and internal teams to bring homes into use efficiently
• Maintain detailed records, track progress, and follow up on updates
• Manage energy transfers and resolve supply issues with suppliers like British Gas
• Ensure documentation such as EPCs, gas safety certificates, EICRs, and cleaning records are in place

About You

We seek someone energetic, passionate, and committed, with strong organizational skills and a focus on making a difference. Do you have what it takes?

You’ll Need

• Experience in housing, property, or building management
• Ability to coordinate between multiple teams and external stakeholders under deadlines
• Excellent communication skills and attention to detail, especially regarding repairs, maintenance, and health & safety

About Us

• We are dedicated to helping those in need of housing, believing a good home enables other opportunities.
• As one of the North East’s largest housing providers, we serve over 60,000 customers through building, renting, selling, and managing homes.
• We are people-focused, holding the Investors in People Gold Award since 2010.
• Our values—customer focus, teamwork, respect, accountability, integrity, and leadership—are central to our culture.

At Bernicia Homes, we create places people are proud to call home. We’re seeking a detail-oriented individual to join our Void Inspections team. A valid driving license is required.

For More Information

Contact Gemma Rickard at 0191 2383158.

Note: We may close the vacancy early if we receive a high volume of applications.

We are committed to equal opportunities and encourage applicants from underrepresented groups.