Housing Officer (London)

Adecco (Portugal); Greater London; On-site; GBP 25,000 - 39,000; Part time

Job summary

Adecco in Camden, Greater London is seeking a Temporary Housing Officer to provide advice to tenants and prospective residents, manage a caseload, and ensure compliance with housing regulations. The role involves collaboration with local authorities, property inspections, and processing housing applications.

The ideal candidate has knowledge of housing legislation, proven tenant engagement experience, and strong communication and organisational skills to juggle multiple cases.

Qualifications

• Solid understanding of housing legislation and local authority procedures.
• Proven experience in a housing officer or related role with tenant engagement
• Excellent communication and interpersonal skills to build rapport with diverse individuals
• Strong organisational skills to manage multiple cases and priorities
• Proactive and solution-focused problem-solving approach

Responsibilities

• Provide expert advice and support to tenants and prospective residents regarding housing options, rights, and responsibilities.
• Manage a caseload of tenants, ensuring needs are met and issues are resolved efficiently.
• Conduct regular property inspections and assessments, ensuring health and safety compliance.
• Collaborate with local authorities and stakeholders to promote housing initiatives and resident engagement.
• Assist in processing housing applications and allocation of properties per policies.
• Maintain accurate records and reports; keep documentation up-to-date and accessible.
• Support development and implementation of housing strategies and community programmes.

Skills

Housing law

Tenant engagement

Communication

Organisational skills

Problem solving

Job description

Job Title: Temporary Housing Officer Location: Camden, Greater London Contract Type: Temporary (Starting October 26)

Key Responsibilities

• Provide expert advice and support to tenants and prospective residents regarding their housing options, rights, and responsibilities.
• Manage a caseload of tenants, ensuring their needs are met and issues are resolved efficiently and effectively.
• Conduct regular property inspections and assessments, ensuring compliance with health and safety regulations.
• Collaborate closely with local authorities, community groups, and other stakeholders to promote housing initiatives and improve resident engagement.
• Assist in the processing of housing applications and facilitate the allocation of properties in accordance with organisational policies.
• Maintain accurate records and reports, ensuring all documentation is up-to-date and easily accessible.
• Support the development and implementation of housing strategies and community programmes.

The Ideal Candidate Will Have

• A solid understanding of housing legislation and local authority procedures.
• Previous experience in a housing officer or related role, showcasing a track record of effective tenant engagement.
• Excellent communication and interpersonal skills, with the ability to build rapport with a diverse range of individuals.
• Strong organisational skills, with the ability to manage multiple cases and priorities simultaneously.
• A proactive and solution-focused approach to problem-solving.Familiarity with Camden's housing landscape is advantageous but not essential.

Why This Role?

Engage directly with communities and play a crucial role in enhancing residents' quality of life.

Be part of a supportive and passionate team that values collaboration and innovation.

Gain valuable experience within a reputable organisation committed to making a positive impact in the housing sector.

Competitive salary with potential for professional development and growth within the organisation.

Note: Only candidates who meet the specified criteria will be contacted for an interview. Thank you for your understanding.

Adecco is a disability-confident employer.

It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

Adecco is committed to building a supportive environment for you to explore the next steps in your career.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.