Housing Officer (Full Time)

New Start; Sutton; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Local Government Pension Scheme

Flexible hybrid working

Job summary

Ashfield District Council is seeking an experienced Housing Officer to join the Housing Management Team in Sutton-in-Ashfield. The role focuses on tenancy and estate management, delivering client-focused support and working with local tenants to sustain tenancies.

You will visit estates, manage a varied caseload, prepare legal documents, and attend Court when required. The ideal candidate will have social housing experience and excellent communication and IT skills.

Qualifications

• Experience of working in social housing or housing management.
• Excellent communication with residents and stakeholders.
• Ability to handle diverse workload and meet deadlines.

Responsibilities

• Manage a local patch of properties in the Ashfield district.
• Oversee tenancy and estate management including sustaining tenancies.
• Provide advice and support to tenants; liaise with stakeholders; take enforcement action when needed.
• Prepare legal documentation and attend Court as required.

Skills

Housing management

Tenant liaison

Communication skills

IT skills

Job description

Jobs

Housing Officer

More Information

Salary

£32,061 - £34,434

Expires

06/09/2026

Location

Sutton-In-Ashfield, Nottinghamshire

Job Type

Full Time

We are looking for an experienced Housing Officer to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community.

As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing adviceand support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary.

The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community. You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court.

You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.

The ideal candidate must have:

• Experience of working in social housing (Council/Housing Association/Registered Social Housing Provider) in a similar role.
• Up-to-date knowledge of housing practice and current social housing issues.
• Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
• The ability to remain calm under pressure and to manage challenging situations.
• Experience of working within a team and proactively work towards joint targets.
• Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.

This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community.

In addition, the benefits of the role also include:

• 30 days’ annual leave (rising to 35 after 5 years’ service) + bank holidays
• Access to the Local Government Pension Scheme
• Flexible hybrid working – patch/office/home

Please note that successful candidates will be expected to work from the office for a period of up to three months, enabling them to access continued support and guidance as they settle into the role.

Previous applicants need not apply.

Closing date: 6 September 2026

Interview date: 17 September 2026

Company: Ashfield District Council

Salary: £32,061 - £34,434

Location: Sutton-In-Ashfield, Nottinghamshire

Sector: Housing

Sector: Management and Maintenance

Sector: Estates & Property

Job Role: Officer