Housing Manager - Supported Housing Charity

JR United Kingdom; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A small Supported Housing charity for Veterans is looking for a Housing Manager to lead and manage the Housing Team. The role involves overseeing tenancy management services, ensuring customer-focused service, and implementing safety regulations. Candidates should possess extensive housing management experience, especially within the context of supporting Veterans.

Qualifications

• Extensive housing management experience, preferably with local authority or housing association.
• Proven ability to monitor key performance indicators related to housing management.
• Knowledge of issues facing the ex-Service community, especially Veterans.

Responsibilities

• Lead and manage the Housing Team in tenancy management services.
• Implement and monitor Health and Safety policies throughout housing operations.
• Provide regular reports on performance outcomes and key indicators.

Skills

Housing management experience

Staff management

Financial management

Quality and regulatory compliance

Health and Safety knowledge

Tenant participation and engagement

Knowledge of ex-Service community issues

Job description

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Client:

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join and add value as a Housing Manager.

Job purpose

Responsible to the Head of Housing for leading and managing the Housing Team in tenancy management services.

Ensure the delivery of a customer-focused housing service to ex-Service personnel and their dependents, promoting tenant engagement and participation in decision-making.

Implement and monitor Health and Safety policies throughout housing operations to ensure a safe environment and compliance with regulations.

Provide regular reports on performance outcomes and key indicators.

Manage day-to-day property and tenancy services expenditure within budget.

Collaborate across teams to support the charitable objectives through effective housing management.

Key Accountabilities

• Staff Management
• Property Management
• Lettings, allocations, and voids management
• Tenancy management, rent arrears, and enforcement
• Tenant participation and engagement
• Financial management and control
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity

Person Specification

Extensive housing management experience, preferably with a local authority or housing association, in general needs or supported housing, focusing on property and asset management.

Experience managing staff.

Proven ability to monitor and report on key performance indicators related to housing management.

Knowledge of issues facing the ex-Service community, especially Veterans with support needs.